Client Experience Associate

XBP Global Holdings Inc

  • New Orleans, LA
  • 10 days ago

    Highlights

    Work in various environments, including office settings, computer rooms, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink. About the Role: As a Customer Service Representative, your primary responsibility is to perform office services in a large downtown law firm.

    Numbers & Facts

    LocationNew Orleans, LA

    Description

    Customer Service Rep

    About the Role:

    As a Customer Service Representative, your primary responsibility is to perform office services in a large downtown law firm.

    Essential Job Responsibilities:

    • Mail sweeps.
    • Posting mail
    • Copy/scan jobs
    • Hospitality services
    • Reception backup.
    • Troubleshoot data problems as needed, escalating issues to supervisors when necessary.
    • Maintain a high level of safety awareness and promptly report potential hazards to supervisors.
    • Adhere to security and privacy policies, standards, and guidelines to protect company and customer information.
    • Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution.
    • Work in various environments, including office settings, computer rooms, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink.
    • Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 25 lbs. frequently.

    Qualifications:

    • High school diploma or equivalent.
    • Proficiency in reading, writing, and speaking English.
    • Ability to work at a computer for extended periods.
    • Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
    • Close vision and ability to focus are necessary for performing tasks accurately.
    • Experience with office equipment is desirable.
    • Ability to engage in repetitive motion activities like twisting, bending, and climbing.
    • Previous experience with data entry is advantageous.

    Similar Jobs