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Client Engagement and Support Manager Healthcare MultiSpecialty

Health Atlast West La

  • Los Angeles, California
  • 30+ days ago

    Highlights

    After seeing many patients placed on multiple medications by numerous providers without much coordination, HEALTH ATLAST founders Stephanie and Wayne Higashi, both doctors of chiropractic, found a need to create a multi-disciplinary approach to healing where doctors work together as one to optimize a patient's health. If you understand healthcare services, communicate confidently with professionals, and can represent a growing multi-specialty brand with credibility and polish, this role is a strong fit.

    Numbers & Facts

    LocationLos Angeles, California
    Websitehealthatlastusa.com

    Description

    Benefits:
    • Employee discounts
    • Training & development
    • Wellness resources
    Company Overview

    Health Atlast, LLC is a multi-specialty healthcare organization and franchise platform offering medical, chiropractic, acupuncture, massage, physical therapy, and PM&R services. We operate across multiple locations and work closely with clinic owners, doctors, attorneys, CPAs, and executive leadership.

    This role represents the brand at a professional level and requires maturity, discretion, and healthcare operational knowledge.

    Position Summary

    We are seeking a Client Engagement & Support Manager to serve as a professional liaison between Health Atlast leadership, clinic owners, providers, and internal teams.

    This role is not administrative only and not entry-level. The ideal candidate understands healthcare operations, communicates confidently with licensed professionals, and represents the brand with credibility and polish.

    Core Responsibilities

    • Serve as a primary point of contact for:

      • Clinic owners

      • Medical doctors and licensed providers

      • Attorneys, CPAs, and professional advisors

      • Internal office teams across locations

    • Communicate clearly and professionally regarding:

      • Clinical services and workflows

      • Operational questions

      • Billing and administrative processes

    • Demonstrate working knowledge of:

      • Chiropractic

      • Acupuncture

      • Massage Therapy

      • Physical Therapy

      • PM&R services

      • Medical billing fundamentals

    • Coordinate communication across departments and locations

    • Maintain brand standards in all interactions

    • Support leadership with client and partner engagement

    • Document communications and follow through to resolution

    Required Qualifications (Non-Negotiable)

    • Prior experience working in a medical, chiropractic, PT, or multi-specialty clinic

    • Strong understanding of healthcare services and clinic operations

    • Professional communication skills—written and verbal

    • Comfortable interacting with:

      • Doctors

      • Clinic owners

      • Attorneys

      • CPAs

      • Executive leadership

    • High level of professionalism, discretion, and judgment

    • On-site availability in West Los Angeles

    Preferred Experience (Strong Plus)

    • Experience in:

      • Medical billing or revenue cycle environments

      • Multi-location healthcare organizations

      • Franchise or management services organizations

    • Familiarity with compliance-driven environments

    • Ability to manage complex stakeholder relationships

    Ideal Candidate Profile

    • Polished, composed, and credible

    • Understands clinical terminology and workflows

    • Brand-aware and detail-oriented

    • Solutions-focused with strong follow-through

    • Comfortable operating in executive-level conversations

    What This Role Is / Is Not

    This role IS:

    • Client-facing

    • Relationship-driven

    • Professional and brand-critical

    • Healthcare-specific

    This role is NOT:

    • Entry-level

    • Call-center based

    • Remote

    • A purely administrative support role

    Compensation

    • Competitive salary based on experience

    • Growth opportunity within a healthcare franchise organization

    Schedule

    • Full-time

    • On-site only

    • Standard business hours

    How to Apply

    Please submit:

    • Resume

    • A brief cover note outlining:

      • Your healthcare office experience

      • The types of providers or professionals you’ve worked with

      • Why you are a strong brand representative

    Only candidates with relevant healthcare office experience will be considered.

    Bottom Line

    If you understand healthcare services, communicate confidently with professionals, and can represent a growing multi-specialty brand with credibility and polish, this role is a strong fit.
    Compensation: $20.00 - $35.00 per hour




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