Client Delivery Director

TechDigital

  • Richmond, VA
  • 30+ days ago

    Highlights

    This role will bridge business, IT, and digital transformation, working closely with CIO, CDO, and BusinessUnit IT leaders to drive largescale ERP, digital, and platform modernization initiatives. We are seeking a senior HVAC industry domain expert with handson experience at large HVAC OEMs such similar organizations (Carrier, Daikin, Johnson Controls, Lennox).

    Numbers & Facts

    LocationRichmond, VA
    IndustryOther/Not Classified
    Company Size100 to 499 employees

    Description

    Mandatory Skills
    • HVAC
    • D365 -F&SCM-Procurement to pay
    • SCM Engineering
    • SAP SCM APO- Demand Planning DP
    • Oracle E-business suit Supply chain management
    HVAC Domain Expert – Digital, ERP & Enterprise IT Transformation

    We are seeking a senior HVAC industry domain expert with handson experience at large HVAC OEMs such similar organizations (Carrier, Daikin, Johnson Controls, Lennox). This role will bridge business, IT, and digital transformation, working closely with CIO, CDO, and BusinessUnit IT leaders to drive largescale ERP, digital, and platform modernization initiatives.

    This is a credibility role—someone who has been inside an HVAC enterprise, understands how decisions are made, and can translate strategy into execution.

    Section Title: Key Responsibilities
    Key Responsibilities
    Domain & Business Leadership
    • Act as the HVAC industry domain authority for enterprise IT, ERP, and digital programs
    • Translate HVAC business processes (manufacturing, supply chain, service, parts, dealer channels) into technology requirements
    • Provide industry-informed guidance on operating models, KPIs, and modernization priorities
    Executive & IT Stakeholder Engagement
    • Work closely with CIO, CDO, and VP-level IT leaders to shape and execute transformation roadmaps
    • Partner with Business Unit IT leaders (Commercial HVAC, Residential HVAC, Supply & Service)
    • Support executive decisionmaking with context, tradeoffs, and industry best practices
    Technology Transformation
    • Advise on ERP strategy (SAP / Oracle / D365) and enterprise application modernization
    • Enable core IT + Digital alignment (ERP, data platforms, connected systems, analytics)
    • Guide legacy-to-modern transitions across enterprise systems and digital platforms
    Strategic Enablement
    • Support account strategy, pursuits, and solution shaping with HVACspecific credibility
    • Mentor internal teams on HVAC domain nuances, buying behavior, and governance
    Act as a trusted advisor—not a sales overlay

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