Client Center Meeting Coordinator / Receptionist

The ideal candidate will have a warm, welcoming personality, strong organizational skills, excellent communication abilities, and prior hospitality, event planning, hotel, conference center, or customer-facing experience. JPMorgan Chase is seeking a Client Center Meeting Coordinator to deliver an exceptional hospitality experience for clients and employees visiting the Client Center.

JOB DESCRIPTION

Client Center Meeting Coordinator / Receptionist
Location: Houston, TX
Pay Rate: $25.00/hr W2
Duration: 32 Weeks
100% Onsite | Monday–Friday

Position Overview
JPMorgan Chase is seeking a Client Center Meeting Coordinator to deliver an exceptional hospitality experience for clients and employees visiting the Client Center. This role combines front-desk reception, meeting coordination, event support, and customer service responsibilities in a fast-paced corporate environment.
The ideal candidate will have a warm, welcoming personality, strong organizational skills, excellent communication abilities, and prior hospitality, event planning, hotel, conference center, or customer-facing experience.

Key Responsibilities

• Greet, welcome, and escort clients to meeting rooms and event spaces.
• Provide exceptional hospitality services, including coat room and bag check assistance.
• Anticipate and respond to guest needs, ensuring a seamless client experience.
• Coordinate with catering, security, audiovisual, facilities, and event teams to support daily operations.
• Manage front desk responsibilities, including answering phones, responding to emails, and reviewing meeting room requests.
• Support Event Planners with event preparation, data entry, and execution activities.
• Verify meeting room setups, catering arrangements, and audiovisual requirements against Banquet Event Orders (BEOs).
• Utilize EMS (Event Management System) to manage reservations, event requests, and logistics.
• Provide information regarding meeting room capabilities and catering offerings.
• Coordinate and execute small-scale events and provide support for larger corporate events.
• Assist with event logistics, scheduling, setup, and onsite coordination.
• Support early morning or evening event coverage when required.

Required Qualifications

• 3+ years of hospitality, hotel, conference center, event planning, food & beverage, or customer service experience.
• Strong interpersonal, communication, and relationship-building skills.
• Professional, polished, and customer-focused demeanor.
• Ability to multitask and manage competing priorities in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Comfortable working with technology and learning new systems.
• Proficiency with Microsoft Office Suite.
• Reliable transportation and ability to commute to the Houston office daily.
• Ability to work flexible hours when needed for event coverage.

Preferred Qualifications

• Bachelor's degree preferred.
• Experience in 5-star hospitality environments.
• Event planning or event coordination experience.
• Familiarity with EMS (Event Management System).
• Working knowledge of audiovisual equipment and conference room technology.

Work Schedule

• Monday–Friday
• Between 7:00 AM – 6:00 PM
• No weekend work
• Occasional early mornings or late evenings for event coverage (advance notice provided)

Interview Process

• Round 1: Zoom Interview
• Round 2: In-Person Interview

Must-Have Qualities

• Warm, welcoming, and hospitable personality
• Excellent customer service skills
• Eager to learn and adapt
• Comfortable with technology
• Hospitality industry experience

Nice-to-Have

• Event planning or event coordination experience

Red Flags

• Overqualified candidates seeking significantly higher-level positions
• Candidates without reliable transportation for daily onsite attendance