Client Assistant

The ImpactYou’llMake:

• Process daily check deposits

• Maintain knowledge or compliance policies for internal associate inquiries

• Maintain schedule of Broker of the Day call log on a quarterly basis for all incoming switchboard inquiries

• Plan,coordinateand arrange for vendor luncheons, etc. Set up andmaintainconference rooms, office supplies, and restocking

• Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline,assistingwith proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird, andestablishingan ongoing communication/client service plan

• Gain knowledge of andleveragepartnershipwith Baird’s Corporate Resource Groups to provide the best wealth management solutions to clients

• Answers all incoming phone calls and handles asappropriate

• May schedule client appointments and/or conferenceroom forappointments

• Understand and ensure business adherence with firm and financial industry regulatory policies

• Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well asleveragethe platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models

• May organize and coordinate seminars and client eventsatthe direction of Financial Advisor(s).  Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact

• May manage FA and Team’s social media presence (website,LinkedIn,X, etc.)

• Initiates and completes all transactionsto fully service clientaccounts i.e., paperwork, correspondence, client requestfulfillmentand special projects as needed

• May enter security orders including stocks, bonds, fixed income, options, annuities, and other investment vehicle orders per Financial Advisors’ instructions or upon client’s verbal direction

• May also provide back-up to other teams and the branch, when necessary, as well as perform other duties and specialprojectsas necessary

• Proactively review investment opportunities daily & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors’ business.  Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days’ activities

WhatYou’llBring to Baird:

• 2+ years of relevant work experience

• Focus on excellent client service

• Expected to study for and obtain the Securities Industry Essentials (SIE) Exam and Series 7 and 66 licensures within18 monthsof hire. Training and resources to be provided and paid for by Baird

• Strong technology aptitude with the ability to adopt new tools, including AI-enabled solutions, preferred

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird’s Private Wealth Management technology platforms

• Good verbal and written communication skills (including e-mail);abilityto adeptly exchange ideas and information

• Detail oriented with an emphasis on accuracy

• Organized with consistent ability to prioritize workflow of team to achieve specific goalsin a timely manner

• Good analytical and critical problem-solving skills

• Bachelor'sdegree preferred,not