Client Accounts Specialist
Midtown,Atlanta
$75,000-85,000

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  Why This Opportunity Stands Out

  
  
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  • Join a nationally recognized law firm as a Client Accounts Specialist with a long-standing reputation for culture, stability, and employee retention
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  • Gain visibility across the organization while serving as a trusted Client Accounts Specialist supporting attorneys, clients, and finance leadership
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  • Take ownership of a diverse client portfolio and make a direct impact on firm performance as a Client Accounts Specialist
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  • Develop expertise in collections, accounts receivable, billing resolution, and client account management
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  • Collaborate with attorneys, billers, legal support teams, and finance professionals in a highly interactive Client Accounts Specialist role
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  • Utilize leading platforms including ARCS, Aderant, and e-billing systems to manage and resolve complex account matters
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  • Strengthen your analytical and problem-solving skills while helping clients navigate payment and billing challenges
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  • Enjoy career growth opportunities and professional development within a highly respected professional services environment
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  • Build meaningful client relationships while balancing financial objectives and exceptional service
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  • Advance your long-term career as a Client Accounts Specialist with a firm consistently recognized as one of the best places to work
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  Key Responsibilities

  
  
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  • Manage a portfolio as a Client Accounts Specialist by analyzing account activity, payment trends, aging reports, and outstanding balances
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  • Partner with attorneys, clients, billers, and finance teams to resolve collection issues and improve payment outcomes
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  • Investigate disputed invoices, short payments, unapplied cash, and account discrepancies
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  • Monitor e-billing platforms and proactively address issues impacting invoice processing and collections
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  • Maintain accurate account documentation, follow-up activity, and collection records within ARCS and related systems
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  • Support collection priorities and escalation efforts while delivering the level of service expected from a successful Client Accounts Specialist
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  Qualifications

  
  
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  • 3-5 years of experience as a Client Accounts Specialist, Accounts Receivable Specialist, Collections Specialist, Billing Specialist, or related professional
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  • Experience in commercial collections, accounts receivable, billing, or client account management required
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  • Law firm or professional services experience preferred
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  • Strong communication, analytical, organizational, and relationship management skills
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  • Experience with ARCS, Aderant, Microsoft Excel, and client e-billing platforms preferred
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  • High school diploma required; degree or coursework in Accounting, Finance, Business Administration, or a related field preferred
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