Communication Skills, Corporate Policies, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Maintain Compliance, Microsoft Office, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Sales, Sales Management, Team Player, Time Management, Writing Skills
LOCATION
Charlotte, North Carolina
POSTED
7 days ago
At Bizzetta, we believe in turning possibilities into opportunities and opportunities into success. As a dynamic sales firm, we specialize in empowering businesses to achieve their goals through innovative strategies, exceptional service, and consistent results.
Position Overview:
We are seeking a dedicated and detail-oriented Client Account Representative to join our dynamic team. In this role, you will be the primary point of contact for our valued clients, ensuring their needs are met with professionalism and efficiency. You will manage client accounts by providing outstanding customer service, resolving inquiries, and maintaining up-to-date records. Charlotte, NC.
Key Responsibilities:
Serve as the primary contact for assigned client accounts to ensure client satisfaction and retention.
Respond promptly and professionally to client inquiries, resolving issues and providing solutions.
Maintain and update accurate client account information in the company database.
Collaborate with internal teams to meet client needs and project deadlines.
Monitor account activities to ensure compliance with company policies and procedures.
Qualifications:
Proven experience in client account management or a related customer service role.
Excellent verbal and written communication skills.
Strong organizational skills with an ability to manage multiple tasks simultaneously.
Proficiency in MS Office Suite and CRM software.
Ability to build and maintain positive relationships with clients and colleagues.
Problem-solving mindset with attention to detail and accuracy.
What We Offer:
Competitive hourly pay based on experience.
Flexible scheduling depending on event needs.
Opportunities to gain hands-on experience in event operations and client engagement.
Supportive, team-oriented environment with potential for future advancement.
Fast-paced, engaging work setting where your contribution makes a difference.
How to Apply:
If you’re reliable, energetic, and ready to start immediately, we’d love to hear from you!