Accounting Software, Analysis Skills, Auditing, Casinos, Communication Skills, Customer Support/Service, Documentation, Food and Beverage Industry, Gaming, Microsoft Excel, Microsoft Outlook, Procedure Implementation, Reconciliation, Reporting Skills, Resolve Customer Issues, Revenue/Sales Reporting, Sportsbook, Table Games, Time Management
Responsibilities:
- Complete daily analysis reports related to the Player's Club.
- Perform daily reconciliation of jackpots slips between the slots accounting system and casino cage using Microsoft Excel.
- Analyze various audit reports from the slot accounting system for gaming day.
- Compile, process, and sort documents substantiating business transactions accurately and timely.
- Compare revenue reports from slot accounting system vs. the revenue reports from the state's accounting system.
- Prepare daily Meter Win Report and distribute documents to senior management via Microsoft Outlook.
- Complete daily reconciliation of all ticket in ticket out slips from casino cage.
- Prepare daily audit of casino cage count sheets to ensure accuracy of cash movement.
- Maintain employee signature documentation.
- Perform daily audit of the Cash Storage Box Report and Cash Win Report.
- Perform daily audit of paperwork for front desk agents, food & beverage cashiers, valet cashiers, and VIP Service cashiers.
- Prepare daily reports for Food & Beverage to monitor business.
- File documents in appropriate locations.
- Ensure adherence to key control procedures.
- Perform daily audit of paperwork for external tenants.
- Responsible for the inventory, issuance, auditing and retention of coupons and documents used in the video lottery operations, hotel operations, table game operations, race & sports book operations, and food & beverage operation.
- Perform daily audit of table game documentation and account for serially-controlled forms.
- Cooperate and respond to audits conducted by outside agencies.
- Assist employees, vendors, clients, or customers by answering questions related to accounts, procedures, and services.
- Provide exceptional customer service
- Work safely, following all established safety rules and regulations
- Communicate effectively with co-workers, supervisors and guests
- Follow all relevant policies and procedures
- Perform other duties as assigned
Work Environment:
- Must be available to work weekends, holidays, and nights as scheduled
Additional Benefits:
- Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions
Starting Compensation:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.