| Location | Lapeer, MI |
Shift: 10:30am-7pm
Position Summary:
Maintains continuity of patient flow within the Imaging Services departments. Greets and communicates with patients, visitors and hospital personnel by telephone, intercom or in person, in a polite and professional manner. Performs other clerical duties as required. Assists technologists as needed.
Essential Functions and Responsibilities:
Works with Central Scheduling to provide appropriate coordination for patient appointments
Conveys department schedules to the appropriate personnel
Receives patients/visitors and notifies the appropriate departments
Assists departments with administration of contrast
Answers any patient questions and provides directions when needed
Ensures that the correct physician and patient orders are received, placed on the ordering system, scanned into medical records, and given to the appropriate personnel
Answers the telephone, takes messages, and convey messages to appropriate persons/departments
Assists with monitoring department patients as needed
Performs any pre-procedure interviews, verifying exam time with the patient in coordination with departments.
Prepares CD creation or upload of CD within the imaging departments.
Assists in the investigation and resolution of billing issues
Performs other department related duties as assigned
Qualifications:
Required:
Preferred:
Additional Information