Clerk II OPMH - Grand

Clerk II OPMH - Grand

Salary

$19.75 Hourly

Location

Waukegan, IL

Job Type

Full-Time

Job Number

14001

Department

Health Department

Division

Behavioral Health

Opening Date

10/19/2026

Salary Grade

Hourly.2

• Description
• Benefits
• Questions

General Description

The Clerk II is a valuable member of our Outpatient Mental Health Team who is responsible for providing a wide range of services, including medical records, general correspondence reports and forms. Responsible for handling or directing calls from public or staff in the best interest of the caller.

Schedule: 37.5 hours a week

• Monday 08:00 am to 4:00 pm
• Tuesday 12:00 to 08:00 pm
• Wednesday 08:00 to 4:00pm
• Thursday 08:00 to 4:00 pm
• Friday 08:00 to 4:00 p.m.

Essential Functions

• Enters programmatic data into computer.
• Types client records, correspondence and memoranda.
• Serves as receptionist when required.
• Files documents, correspondence, and client related records properly.
• Maintains and keeps records.
• Interprets, as required, if bilingual.
• Promotes efficient office operations.
• Provides secretarial support to the program in general.
• Enters data into various computer programs.
• Compiles reports, data, and other documents as assigned.

Knowledge Skills Abilities and Education Required

• Requires a high school diploma or G.E.D. certificate.
• Requires 1 year of general office experience.
• Ability to efficiently use a computer (Microsoft Office)
• Spanish-speaking is a plus.

Supplemental Information

As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community.

Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at https://lakecountyil.attract.neogov.com/health-department.

At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find our salary grades at https://www.lakecountyil.gov/4515/Salary-Grades. For unionized positions, a list of our collective bargaining agreements can be found here: https://www.lakecountyil.gov/2686/Collective-Bargaining-Agreements. This position is represented by AFSCME Council 31

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics.

Here at the Health Department, we are proud to employ a diverse workforce of dedicated individuals focused on promoting the health and well-being of all who live, work, and play in Lake County. We are committed to cultivating an inclusive culture that values diversity of thought and collaboration, enabling each employee to perform at their maximum potential and to more effectively work with clients, patients, and employees. We offer:

• Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees
• Paid Time Off to support work-life balance
• IMRF Pension and 457 retirement plans
• Paid Parental Leave
• Tuition Reimbursement

You can find more details on our benefits on our website at https://lakecountyil.attract.neogov.com/health-department/p/benefits.

01

Spanish Fluency: Please select your level of communication skills.

• None
• Fair
• Good
• Excellent
• Professional

02

What is your level of experience and comfort with computers?

• Beginners
• Intermediate
• Expert

03

Do you have inbound and outbound call center experience?

• Yes
• No

04

Do you have experience working with Managed Care and Primary Preferred Organizations?

• Yes
• No

05

How many years of related office/front desk experience do you have?

• 1 Year
• 2 years
• 3 years
• 4 years
• 5 or more years

06

Do you have experience with any (EMR) Electronic Medical Records systems; such as NextGen? If yes, explain. If not, lists the systems you have used.

07

Do you have a current and valid drivers license and automobile insurance?

• Yes
• No

08

Please share why you are interested in working for this program and how your experience directly relates to this opening.

Required Question

Employer Lake County

Department Health Department Address 3010 Grand Avenue

Waukegan, Illinois, 60085

Phone 847-377-8000

Website https://www.lakecountyil.gov/148/Health-Department-Community-Health-Cente