Clerk Coordinator

Summary The Clerk Coordinator is responsible for the completion of all activities associated with the advance registration and insurance verification of patients referred to Ashtabula Regional Medical Center for diagnostic/therapeutic Cardiac Services. The Clerk Coordinator responds to physicians, patients, medical offices, hospitals, and insurance personnel. Primary work functions include: Obtaining and entering medical, demographic, insurance, and financial information Creation of the electronic bill and communicating pre-certification/authorization requirements Determines, documents, and communicates payment protocols Refers targeted self-pays to the Financial Counselor Participates in denial prevention Prepares QI information Education, Knowledge, Skills, and Abilities High School Diploma required Must have excellent verbal persuasion and communication skills Medical terminology or the successful completion of a course within one year of employment, required Basic PC software application knowledge and ability to use multiple data systems, preferred Extensive knowledge of insurance and coding, preferred Excellent keyboarding skills are essential, along with excellent organization and prioritization abilities Required Length and Type of Experience Two (2) years of customer service experience and dealing with the public on the phone or in person, required Previous experience using complex healthcare scheduling/registration software systems preferred Previous experience in a high volume call center environment preferred Required Licensure or Certification Must complete orientation and maintain BLS Required Physical and Environmental Demands Position is primarily seated at a desk using a PC and telecommunications systems with a headset. Must be able to stand/walk to retrieve documents from the printer and use a copier/fax machine. Must be able to stoop/bend/lift/carry up to 25 pounds. Benefits: Competitive salary package Extensive benefit package including Medical, Dental, Vision, and Life Insurance (Benefits on Day 1!) Accident Critical Illness insurance Tuition Reimbursement Short-Term Long-Term Disability insurance Paid Maternity Leave 403(b) and Roth Retirement Plan with company matching Employee Assistance Program Paid Time Off Employee Wellness Plan that pays you for being healthy! Monthly Gym Membership discount Qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, which allows you to receive forgiveness of the remaining balance of your direct loans after you have made 120 qualifying monthly payments while working for a full-time employer.