Highlights
Providing customer service regarding collection issues, process. and review account adjustments, resolve client discrepancies and short payments. Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Numbers & Facts
| Location | WEST BABYLON, NY |
| Industry | Staffing/Employment Agencies |
| Company Size | 100 to 499 employees |
| Year Founded | 1990 |
| Website | http://www.sunrisesys.com/ |
Description
Job Title: Clerk, Collections
Job Id: 26-04414
Location: WEST BABYLON ,NY
Duration:04 Months on W2 Contract
POSITION SUMMARY:
The duties of a Collections Specialist include collection calls and/or correspondence in
a fast paced goal oriented collections department. Providing customer service regarding collection issues, process
and review account adjustments, resolve client discrepancies and short payments. Manages assigned book of
business and collections of all the outstanding accounts receivables from clients and customers
REPRESENTATIVE RESPONSIBILITIES:
- The following responsibilities are general duties that a particular employee in this position may or may not be required
- to perform. The actual duties required of this position will vary.
- Monitor accounts on a daily basis and identify outstanding account receivables.
- Take actions in order to encourage timely payments.
- Assist cash application specialist for application customer remittances and perform research on all customer payment.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Process credit card and e-check payments and refunds
- Resolve billing issues and discrepancies
- Contact clients and discuss their overdue payments.
- Accountable for reducing delinquency for assigned accounts.
- Prepare and present reports on collection activities and progress.
- Performs other job-related duties as assigned.
- Managing upto 1500 accounts.
EXPERIENCE, EDUCATION, CERTIFICATION:
Required:
- Proven experience as a Collection Specialist or similar role
- Knowledge of various collection techniques
- Excellent communication and interpersonal skills
- Problem-solving and critical-thinking skills
- Ability to prioritize and manage multiple responsibilities
- 3-5 years High Volume Collections experience (Over 500+).
- High school diploma
Preferred:
- Associate's/Bachelor's degree is a plus
REPRESENTATIVE MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED:
- The following machines, tools, equipment and/or software are commonly, but not always, associated with the
- performance of this position. Actual machines, tools, equipment and/or software used will vary.
- Office equipment including, but not limited to computer, phone, fax, calculator and copier.
- MS Office including Word, Excel.
Compensation:
The hourly rate for this position is $33.00per hour.
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].
Contact:
Raghu: Raghu.m@sunrisesys.com | URL: www.sunrisesys.com
About Company
Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.
We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.
Our collective business experience spans over two and a half decades and ranges from:
- Business, management, and technical fields
- Information technology consulting and software solutions.
- Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
- Motivating technology staff and establishing partnerships with Fortune 500 companies
Sunrise Systems has a vast range of competence in:
- Design, development, and support of cloud-based solutions from simple to highly complexed
- Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
- Data processing and data migration
- Application re-engineering and platform migration
- Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.