Clerical Support Representative

856087, No, 5770, 2337, 1, 0.0, 0.0, 10-Jul-2026, Clerical Support Representative, Full-Time, Clerical Support Representative, On-Site, Alcoa, TN, QUALIFICATIONS / EXPERIENCE:

• High school diploma or equivalent required
• Six months experience working with insurance or in a hospital/office environment preferred

SUPERVISORY RESPONSIBILITIES:

• None

PHYSICAL / ENVIRONMENTAL DEMANDS:

• Job performed in a well-lighted, modern office setting
• Occasional standing/bending
• Occasional lifting/carrying (20lbs or less)
• Moderate stress
• Prolonged sitting
• Prolonged work on a PC/computer
• Prolonged telephone work

This position may require manual dexterity and/or frequent use of the computer, telephone, 10-key, calculator, office machines (copier, scanner, fax) and/or the ability to perform repetitive motions and/or meet production standards to comply with the essential functions. Also, may require physical and/or mental stamina to work overtime, additional hours beyond a regular schedule and/or more than five days per week.

• JOB DESCRIPTION OVERVIEW:

This position is responsible for general clerical duties following HIPAA guidelines and established policies and procedures. Must have good organizational skills, computer skills, and be production oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs general clerical duties to include sorting mail, printing, filing, pulling records as needed
• Retrieve medical records from storage application.
• Print claims from master printer files.
• Process claims per State requirements.
• Maintain a daily log.
• Perform other duties and assignments as requested.