Description
Are you looking for?
- Time back in your day
- Flexibility that fits your life, including work-from-home options
- Paid time off
- A fun, collaborative environment
- Support for continued learning and career growth
- A company that values trust, balance, and bringing your whole self to work
Unfortunately, accidents, storms and damage are a part of our everyday life and when they affect our clients, there is no one better suited to handle these situations than our Claims Specialists. Claims Specialists serve a key part in both the commercial and personal client relationship. FNIC is seeking to add a Claims Specialist to our team to educate and inform on claims and loss history as well as advocating fully for their client.
What's the work like?
You will...
- Effectively and independently process and report claim information received to insurers
- Obtain and analyze loss run reports from insurer for purpose of claim reviews
- Closely monitor the status of large claims and suits and notify manager of all losses reserved in excess of $250,000 for commercial and $50,000 for personal, or any loss that has significant potential of developing into a sizable or questionable loss
- Promptly respond to insureds', insurers' or claimants' questions and/or requests for assistance
- Communicate with Claims Manager regarding significant requests or problems and/or information not received
- Maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow
- Prioritize workload to consistently meet objectives and request assistance from management when necessary
- Comply with requirements of quality programs
- Follow agency and department procedures as outlined by management
- Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI)
- Maintain, develop, and pursue technical knowledge through newsletters, bulletins, seminars, trade publications or other educational opportunities
- Maintain regular and consistent attendance
- Any other special projects and duties as assigned
Okay, so what's in it for me?
While we expect a lot from our employees at FNIC, we believe in giving just as much in return. Here's what you can expect when you join our team:
- Competitive Hourly Pay: We offer competitive hourly wages based on experience, skills, and role responsibilities.
- Comprehensive Benefits Package: Medical, dental, and vision coverage, HSA with employer contributions, 401(k), employer-paid disability, and life insurance.
- Paid Time Off You Can Count On: PTO starts at 3 weeks per year, giving you time to recharge, take care of life, and truly unplug. In addition, we offer flex scheduling, allowing you to flex up to a half day each week without using PTO-so you can better manage appointments, personal needs, and work-life balance.
- Comfortable & Inclusive Workplace: Dress for your day and feel supported bringing your whole self to work in a respectful, team-oriented environment.
- Opportunities to Learn & Grow: We offer tuition reimbursement and on-the-job learning to help you build skills and explore future career paths within FNIC.
- Support Beyond the Job: Mental health resources through our EAP, access to fitness options, and a fun, people-first culture with team events and engagement activities.
Requirements
What do I need to know?
You have to have…
- Valid Driver's License
- Resident Property and Casualty Agent's license, or willingness to pursue
- Excellent verbal and written communication skills
- Strong organizational skills
- Experience with Microsoft Office products (Outlook, Word, Excel), and all agency automation software (Applied Epic preferred)
- Proficiency in word processing and typing skills
- Strong respect for confidentiality
- High School diploma or equivalent
- Two (2) to four (4) years of commercial and/or personal insurance experience
We'd like it if you have:
- Direct commercial and/or personal claims experience