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Claims Specialist
- Job Type: Full-Time
- Listing Status: Active
- Date Posted: 2026-10-12 04:00
Job Description
Hey there! Thanks for stopping by. We're excited that you're considering Nussbaum as the next step in your career! To kick it off, here's a little about who we are:
- We are Employee-Owned. All of our people receive an ownership stake in the company via our ESOP.
- We are Purpose Driven. Our goal is to make a positive impact through each interaction. Therefore, character and integrity are essential.
- We openly celebrate faith & family. We believe God owns this business and we're just stewards for a season.
- Innovation is our thing. We're bent on continuous improvement and crushing expectations. We aren't afraid to try something new.
- We enjoy being at work. The transportation industry is hectic, but we do our best to have fun along the way .
Does that match what you're looking for?
Now, for those job details:
Safety and claims are a major focus for Nussbaum. We're seeking a Claims Specialist with strong communication skills to assist with accident/insurance claims. This role involves many crucial conversations with drivers, insurance companies, and team members; effective and respectful communication is essential. Core job responsibilities include:
- Handle insurance claims for driver accidents/incidents (auto liability/physical damage) - gather the incident report, collect pictures, work with the parties to take care of equipment, compile paperwork, and work with our insurance companies on the claims.
- Serve as the primary point of contact for claimants and third parties - gather statements, request additional information, and keep communication professional and timely.
- Coordinate directly with body shops, vendors, and adjusters - move claims toward resolution without unnecessary delays.
- Partner with our Safety and Driver Performance teams - share trends and insights from claims that can shape coaching and training. Also working together to determine preventability and driver scorecard information.
- Maintain accurate, organized claim records from open to close - documentation that holds up if a file ever needs to be reopened, reviewed, or litigated.
Job Schedule
- Full-time position; Monday-Friday; 7:00am - 3:30pm.
- Location: Corporate Offices - 19336 N. 1425 East Rd., Hudson, IL 61748.
Benefits & Perks
- Pay Scale - $20/hr to $31.25/hr (please reach out to hiring department for more questions)
- Health, dental, & vision coverage for you + eligible dependents.
- Life & disability insurance.
- Flexible Spending Account (FSA) option for healthcare and childcare expenses.
- ESOP account - company-funded supplemental retirement account (on top of the 401k).
- 401(k) match.
- Paid holidays & escalating PTO.
- Cross-Department Networking - Get to know fellow employee owners through network lunches, financial workshops, serving on a committee/event team, service projects, and GrowRED activities.
- GrowRED Professional Development - Earn rewards points as you engage in classes, seminars, job shadows, online training, and activities with fellow employee owners!
- Company Wellness Program - includes step and weight loss incentives, gym reimbursements, and free add-on healthcare benefits. Earn reward points for engaging in a healthy, active lifestyle!
- Rewards - GrowRED + Wellness points may be redeemed for gift cards, electronics, PTO days, and more!
- Food days! Every other month, enjoy a free gourmet lunch served by fellow employee-owners.
Job Requirements
Here's the type of person we're looking for:
- Team player - interacts well with others, respectful, gives/receives feedback with grace and honesty.
- Strong communication skills - verbal and written.
- Self-motivated - identifies new opportunities and takes initiative to solve problems.
- Lifelong Learner - always looking to grow, both personally and professionally.
- Detail Oriented - patient and willing to dive into the details.
- Crucial Conversation - Ability to handle tough conversations and interactions weather from motoring public or our drivers. Handling the conversation and reflecting Nussbaum's core values.
Experience & Qualifications
- Ability to type 40+ words per minute.
- Basic knowledge of Word, Excel, and general computer skills.
- A background in insurance or customer service is preferred.
Apply Now
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