Claims Investigator

Claims Investigator

Location: Oakland, CA

Onsite Flexibility: Hybrid

Contract Details

• Position Type: Contract
• Contract Duration: 14 months
• Pay Rate: $30.00 $35.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This role is primarily remote with infrequent hybrid necessity for meetings in Oakland or San Ramon. A company laptop or VDI will be issued; any additional equipment is to be provided by the supplier. Mileage can be expensed with manager prior approval if traveling outside of home office.

Key Responsibilities

• Investigate, negotiate, and settle third party property damage.
• Investigate and report on incidents that may potentially lead to litigation, investigation lawsuits, and reviews tender cases involving contractors and insurance carriers.
• Conduct interviews with employees and third parties to investigate claims and incidents.
• Conduct claims data analysis for trending and lessons learned; presents findings to business partners.
• Review internal and external records, files and documents regarding incident investigations, liability and damage evaluation, and claims negotiation and settlements.

Required Skills

• Property damage claim handling experience
• Excellent communication skills
• Excellent organizational skills
• Valid driver's license with a clean driving record

Preferred Skills

• Certified Insurance Claims Investigator (CICI)
• California Claims Adjuster license
• 4 years of experience as a claims investigator or related experience
• Experience investigating and/or administering bodily injury, property damage, and insurance claims and litigation
• Utility industry experience
• Knowledge and understanding of insurance claims, specifically casualty claims adjustment
• Knowledge and understanding of claims management, investigations, and settlements
• Knowledge and understanding of tort and contract law
• Knowledge and understanding of medical terminology
• Demonstrated ability to interact and engage multiple levels of management, leadership, personnel, and unions within an organization
• Strong client investigation and resolution skills
• Strong leadership, organizational, and interpersonal skills
• Strong business and technical composition skills
• Strong oral communication and presentation skills
• Proficient computer skills (i.e.: Microsoft Office applications: Word, Excel, Power Point and Outlook) and experience with information systems

Education Requirements

• Bachelor's (BA/BS) degree or equivalent experience

Required Experience

• 2 years of experience handling claims investigations

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is one of the largest combined natural gas and electric energy utilities in the United States, delivering energy to approximately 16 million people across a 70,000-square-mile service area spanning northern and central California. With roughly 25,000 employees, the organization operates some of the most complex energy infrastructure in the country transmission lines, pipelines, substations, and generation facilities that keep homes, businesses, and communities powered every day. The organization is at the center of rapid energy sector transformation, managing the intersection of traditional infrastructure and emerging clean energy solutions, with roles spanning engineers, technologists, tradespeople, and business professionals including claims investigators, systems analysts, and supply chain and data specialists.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-17147

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