Claims Clerk- A&H

Join Our Team as a Claims Clerk in Norcross, GA!

Are you an organized and task-oriented professional looking to make a difference in the claims processing industry? Join our dynamic team in Norcross, GA, a vibrant city offering a perfect blend of urban amenities and southern charm. This hybrid position offers a mix of onsite and remote work, providing the flexibility you need while ensuring you stay connected with our team. Dive into a role where your skills in claims processing can truly shine!

Key Responsibilities

• Retrieve and match postal and electronic mail to appropriate claim files.
• Enter information into CMS and forward documents to adjusters for processing.
• Type and proofread various materials, ensuring accuracy and proper approval.
• Perform clerical duties such as answering phones, sorting mail, and filing correspondence.
• Assist management and adjusters with claims inquiries and routine questions.
• Prepare outgoing mail and maintain office supplies.
• Update claim manuals and documents on shared drives.
• Process payments for approved billings and expenses.
• Handle overflow First Notice of Loss calls and enter them into TCC.
• Maintain and process a small claims queue assigned to you.

Requirements

• High school diploma or equivalent, supplemented by courses in typing and personal computer skills.
• 2 years of experience as a Claim Clerk or equivalent.
• Good working knowledge of claim processing, policies, and procedures.
• Strong time management and decision-making skills.

Preferences

• Experience with RightFax and Ricoh Kofax ImageTech (Redaction Software).

Training will be onsite from 08/31/2026 through 09/08/2026. Post-training, work in the office at least 3 days per week. Standard business hours are 8:00 AM to 5:00 PM EST. This is a full-time position, 40 hours per week.

Ready to take the next step in your career? Apply today and become a vital part of our claims processing team in Norcross, GA!

Subject Line: Apply Now for the Claims Clerk Position in Norcross, GA!

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