Claims Adjuster, Litigation (AV)

About the role

The AV Litigation Adjuster manages suits arising from autonomous and driver-assist vehicle incidents from the day of service through resolution. AV suits often add product-liability and technology claims to a standard negligence case, so the role directs defense counsel, controls discovery of sensitive technical data, and drives early, well-supported resolution.

What you'll do

• Manage the litigation inventory: assign and direct defense counsel, approve plans and budgets, and review bills against guidelines
• Build the liability and damages case with counsel using vehicle data, video, software and sensor records, and expert input, while coordinating discovery and preservation holds that protect proprietary technical information
• Retain and manage experts, including accident reconstruction, AV systems and human-factors, medical, and economic specialists
• Evaluate exposure, set reserves, and prepare reserve and settlement recommendations for carrier and client review
• Attend mediations, settlement conferences, and trial as needed, negotiating resolution within authority and pursuing contribution, indemnity, and subrogation against manufacturers, suppliers, and other parties
• Track emerging AV case law, state statutes, and regulatory developments, and report on inventory, trends, and key cases to the Team Lead and client partners

Who you are

• Detailed understanding of the SAE J3016 levels of driving automation (Levels 0–5), including how driver-assist (Levels 0–2) and driverless (Levels 3–5) systems shift responsibility among the human, the system, and the operator
• Determine who or what was in control at the time of loss: human driver, driver-assist feature, or automated driving system
• Request, preserve, and read AV evidence, including telematics, event data, camera and sensor footage, remote-assistance logs, and software version
• Apply coverage, liability, and damages analysis across fleet-operator, manufacturer, supplier, and third-party exposures
• Work with AV operator safety, legal, and risk teams under tight response timelines while meeting federal and state crash-reporting, privacy, and data-handling requirements
• Document files so a supervisor, carrier, or auditor can follow the liability decision

Qualifications

• 6–8+ years of litigated casualty claims experience; commercial auto, rideshare, trucking, or product liability preferred
• Juris Doctor or equivalent litigation experience is a plus
• Demonstrated authority and track record settling litigated BI and property claims
• Strong counsel-management, budgeting, and negotiation skills
• Ability to explain technical AV evidence clearly to counsel, mediators, and carriers
• Bachelor's degree or equivalent claims experience
• Active adjuster license(s) as required by the states handled, or ability to obtain within 90 days of hire
• Proficiency in the claims system, document management, and Microsoft Office
• Clear written and verbal communication with claimants, counsel, carriers, and client partners

Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy after 8 months of continuous work
• 100% remote (home-based) role designed to support your work-life balance 

Additionally, we will

• Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
• Work toward reducing and eliminating all the administrative work from an adjuster role
• Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!