Claims Adjuster (I/II) – Property & Casualty

In this role, you'll investigate and resolve property claims, evaluate coverage and damages, and collaborate with policyholders, contractors, attorneys, and other partners to support fair and timely outcomes. Maintain Quality & Support Team Success Maintain accurate, timely claim documentation and ensure files are handled in accordance with company guidelines and regulatory requirements.

Who We Are Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus. What Olympus Offers We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including: Employer-sponsored medical, dental, and vision plans Company-paid life insurance, short-term disability, and long-term disability 401(k) with company match Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off Education Assistance Program and ongoing professional development opportunities Wellness Lunch N Learns Employee perks such as pet insurance, discount programs, and a welcoming office environment At Olympus, we empower you to grow, contribute, and thrive both professionally and personally. What You'll Do Are you someone who enjoys helping others, finding thoughtful solutions, and making a difference when it matters most? Join our Claims team at Olympus, where you'll have the opportunity to support policyholders through the claims process while working alongside a team that values collaboration, shared knowledge, and exceptional service. We're looking for a Claims Adjuster and are open to considering candidates at either the Claims Adjuster I or II level, depending on experience, technical knowledge, and qualifications. In this role, you'll investigate and resolve property claims, evaluate coverage and damages, and collaborate with policyholders, contractors, attorneys, and other partners to support fair and timely outcomes. You'll have the opportunity to contribute your strengths, continue developing your expertise, and make a meaningful impact on the people we serve. Key Responsibilities Investigate & Resolve Claims Manage first-party property claims of varying complexity, including third-party and litigated claims as assigned. Investigate facts of loss, evaluate coverage, assess damages, and establish and adjust claim reserves. Prepare and reconcile property damage estimates, including emergency mitigation services (EMS) and reconstruction estimates. Coordinate inspections, expert evaluations, and virtual investigations to support accurate and timely claim decisions. Support Policyholders & Partners Communicate with policyholders, public adjusters, attorneys, contractors, and other partners throughout the claims process. Provide timely updates, explain coverage decisions and settlements, and help navigate questions or concerns. Prepare coverage correspondence, including Reservation of Rights and denial letters, for management approval. Collaborate on Claim Resolution Identify opportunities for mediation, appraisal, and negotiated settlements, participating in proceedings as needed. Coordinate appraisal activities and support the resolution of disputed claims. Identify and refer potential fraud, subrogation opportunities, large losses, and significant liability exposures to the appropriate teams. For more complex or litigated claims, review claim files and lawsuits and collaborate with management on handling recommendations and litigation strategies. Maintain Quality & Support Team Success Maintain accurate, timely claim documentation and ensure files are handled in accordance with company guidelines and regulatory requirements. Support internal and external audits, special projects, and continuous improvement initiatives. Share knowledge and provide guidance to colleagues as appropriate. Assist with catastrophe response efforts, including additional hours when business needs require it. What You'll Bring Experience handling Florida property claims, with position level determined by your years of experience, technical knowledge, and claims handling expertise. Active Florida 6-20 All Lines Adjuster License. Experience investigating property claims, evaluating coverage, assessing damages, and working toward timely resolutions. Strong analytical, organizational, communication, and negotiation skills. A collaborative, service-focused approach with the ability to navigate complex situations and build positive relationships. Ability to manage multiple priorities, adapt to changing needs, and maintain accurate claim documentation. Experience handling complex, disputed, or litigated claims is a plus. Bachelor's degree or equivalent professional experience preferred. EEO Compliance Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law. Agency Disclaimer:This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid. This position will remain open until 11/20/2026, or until a sufficient pool of qualified candidates has been identified.