Claims Processing, Communication Skills, Customer Support/Service, Detail Oriented, Google Apps, Legal, Liens, Organizational Skills, Presentation/Verbal Skills, Systems Maintenance, Time Management, Writing Skills
Duration: 9+ months from the date of start
Location: 100% Remote
Duties: - Responsible for processing claims to customer funds received from third parties.
- Claims include garnishments, levies, liens and information subpoenas received from creditors and taxing authorities.
- Also responsible for processing 1099-K corrections for customers.
Job duties include:- Examine garnishments, levies, liens and information subpoenas to ensure accuracy, completeness and legal sufficiency.
- Review account files to determine whether any customer accounts platform are implicated.
- Restrain and release funds held in accounts.
- Prepare response documents and submit responses to third parties according to established timelines and legal requirements.
- Communicate with customers, creditors, taxing authorities, attorneys and officers of the court.
- Maintain tracking system and provide details supporting actions taken in the event of escalations.
- Assist customers with making 1099-K tax form corrections
Skills: - Strong time management skills
- Excellent verbal and written communication skills
- High level of reading comprehension
- Strong organization skills
- Attention to detail
- Ability to work in a fast-paced environment
- Proficient in Google docs & sheets
- Experience with lien, levy or garnishment processing strongly encouraged
- Experience with 1099-K tax form corrections a plus
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TPI Global (formerly Tech Providers, Inc.)