Citywide Equitable Systems and Standards Manager (Manager II)
Salary
$150,550.40 - $206,044.80 Annually
Location
Portland Building, 1120 SW 5th Ave, OR
Job Type
Regular
Job Number
2026-00903
Bureau
Office of Equity and Human Rights
Opening Date
10/19/2026
Closing Date
11/2/2026 11:59 PM Pacific
- Description
- Benefits
- Questions
The Position
Job Appointment: Full-Time
Work Schedule: 8 am - 5 pm Monday - Friday
Work location: 1120 SW 5TH AVE, PORTLAND OR 97204
Benefits: Please check our benefit tab for an overview of benefits for this position.
Application Material: Please click APPLY to submit your application via the City of Portland's online portal. You will need to attach a resume and a cover letter.
About the position:
The Citywide Equitable Systems and Standards Manager (Manager II) provides direction and leadership in promoting citywide compliance with federal, state, and local civil rights and policies to reduce disparities within Service areas. The position will lead the expectations, and functional work plans grounded in competencies related to advancing equity, accessibility and civil rights-compliance.
The position establishes frameworks that promote equity and civil rights compliance, thorough and defensible complaint resolution and investigations, accessibility planning, language access planning, regulatory reporting, monitoring, and accountability. The position will develop the criteria, specifications, or targets that a system, product, or process must meet to be considered aligned with city values, acceptable or successful. The incumbent will define the required standard of equity approaches and assure they align with legal requirements.
Through guidance, education and technical assistance, this manager will provide leadership guidance to all service areas and bureaus to build capacity in achieving optimal outcomes and services to all Portlanders in alignment with city values. This position will develop citywide performance requirements related to civil rights and equity.
What you'll do:
- Direct the organizational unit in carrying out the City's vision, mission, and objectives for the Office of Equity and Human Rights.
- Assist in the development of strategies, policies, and initiatives to implement equity, ADA Title II, Civil Rights Title VI, Language Access, LGBTQIA2S+ and related policies.
- Provide financial management; administer policies, procedures, and programs.
- Develop equitable systems, accountability frameworks, accountability approaches, tools, templates, and continuous-improvement strategies that operationalize and standardize efforts to identify and address systemic barriers across City programs, services, and operations.
- Prepare or lead the preparation of strategic plans and annual work plans for the organizational unit;
- Develop, implement, improve, and evaluate programs, projects, workflow, methods, and work products in accordance with Office of Equity plans, budgets, and policies; perform various specialized budgetary and management studies and analyses
- Establish expectations for frequency, quality, documentation, and performance monitoring, and coordinate the implementation of approved changes to ensure consistent practices across service areas.
- Conduct analyses of citywide services and operations to identify and formulate improvements and efficiencies, with a focus on city-wide opportunities.
- Develop and lead the implementation of improvements and efficiencies identified through working groups with management and executive-level positions.
Additional duties:
- Establish and maintain mechanisms for continuous improvement by identifying cross-service-area trends, sharing effective practices, and facilitating knowledge transfer to strengthen consistency, accountability, and established standards.
- Develop and establish team culture, performance requirements and personal development targets for staff.
- Monitor performance and provide coaching for improvement and development.
- Evaluate performance and complete annual performance reviews.
- Review and analyze pertinent statutes, regulations, ordinances, and policies in terms of impact on city operations and to ensure compliance. Develop, implement, and maintain standardized operating procedures for the delivery, monitoring, and evaluation structures that align and comply with current legal interpretations of ADA Title II, Title VI, Language Access, LGBTQIA2S+
- Cultivate and deepen key partnerships with local, regional and national professional organizations (AVT, Urban League, Latino Network, PIRC, APANO, GARE, COMTO, NOBLE, etc.) committed to racial equity work.
The ideal candidate for this position will have these attributes:
- Lived Experience: You have direct experience working with marginalized communities, particularly communities of color, LGBTQIA2S+ communities, and persons with disabilities.
- Experienced Equity Practitioner: You have a proven ability to perform advanced equity analysis and a deep understanding of anti-racist principles and of intersectional approaches including policy, data, performance management, and capacity building.
- Socially Intelligent: You communicate with others in a way that inspires action and cultivates partnership. You understand how to navigate complex political environments. You can effectively communicate with all levels of an organization.
- Engaged with the Community and Collaborative: You value partnership and stakeholder relationships. Develop and supports relationships to get things done. Passion for working with teams and problem solving.
- Invested in Diversity, Equity, and Inclusion (DEI): You use DEI concepts, tools, and strategies to guide and inform your work and organizational change. Experience with inclusive, respectful, and culturally responsive settings and values.
- Analytical and critical thinker: You critically analyze and evaluate data and policy. Capable of challenging preconceived notions, problem-solving and guiding the development and implementation of data-driven strategies to promote workforce equity. Able to translate insights into actionable recommendations for program and policy improvement.
- Effective Communicator: You excel in articulating complex concepts clearly and persuasively, fostering open dialogue and collaboration among diverse stakeholders. Proficient in representing the Office of Equity and Human Rights in external forums, delivering presentations, and sharing insights to advance civil rights and equity goals.
- Strategic: You have experience working to dismantle structural and institutional racism as well as disrupt individual racism. You can turn concepts into practical applications for use in everyday decision making.
- Collaborative and Inclusive: You share power with others. You build partnerships and work collaboratively with stakeholders. You delegate tasks, triage work and leverage resources. You are comfortable with facilitation and navigating conflict through a trauma informed lens.
- Change agent: You have experience in senior leadership as an advocate and champion working toward strategic goals. You have a focus on finishing tasks while establishing progressive long-range goals.
- Innovative: You are creative, adaptable, and excel in change management.
Questions?:
Terrol Johnson
Senior Recruiter
terrol.johnson@portlandoregon.gov
To Qualify
Applicants must describe in their cover letter and résumé how their education, training, and/or work experience, meets each of the following minimum qualifications:
- Experience with applying current equity and civil rights best practices to administrative principles and methods, including management of diverse teams, change management, strategic planning, and facilitation.
- Experience with civil rights compliance and equity program/project management.
- Knowledge of state, federal and city legislation and trends affecting implementation of civil rights Title VI, ADA, and LGBTQIA2S+ policies.
- Knowledge of performance management data and reporting principles and best practices.
- Knowledge of the principles and practices of public administration, including applying current equity and civil rights best practices to budgeting, contracting, conflict resolution, project management, trauma-informed practices, compliance, and reporting and maintenance of public records.
Additional requirements:
Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable.
Education: Bachelor's Degree from an accredited college or university in Education, Psychology, Sociology, Political Science, Urban Planning, Public Administration, Management, Business Administration or related field; Masters in Public Administration or related degree preferred
AND
- Experience: Five (5) years of professional and responsible experience performing executive leadership, management, or related work applying equitable policies and practices in a public agency and/or personnel functions within an organizational unit, including a minimum of three (3) years in a supervisory role.
The Recruitment Process
STEP 1: Apply online between October 19, 2026, and November 2, 2026
Required Application Materials:
Cover letter.
Details are key! The city uses a merit-based system, so your cover letter should be thorough and specifically address each qualification listed in the "To Qualify" section of the job announcement. Your cover letter can exceed one page to ensure you can provide detailed information for every qualification. Follow the instructions, as a subject matter expert will be evaluating your details to confirm that you meet the minimum requirements.
Resume
Answer to Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
- Veteran's Preference documents (e.g., DD214-Member 4, VA Benefit Letter) must be submitted by the closing date.
- Update: As of March 3, 2025, if you have already submitted veteran documents and qualified for preference, you do not need to resubmit them for future recruitments.
- To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.
Application Tips:
- Your cover letter can exceed one page but no more than three, to ensure you can provide detailed information for every qualification. A subject matter expert will evaluate your details to confirm that you meet the minimum requirements.
- Your résumé should support the details described in your cover letter.
- How We Determine Pay: The City of Portland is covered by the Oregon Equal Pay Act. Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. It is strongly encouraged to include any transferable experience (paid or unpaid, regardless of how recent) to ensure your offer is reflective of all your relevant experience.
- E-mailed and/or faxed applications will not be accepted.
- Do not attach any additional documents.
- Please note that all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
- You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. We encourage the use of AI to generate ideas and then tailor them to reflect your own experiences and skills.
- All applications must be submitted via the Citys online application process.
BOLI: Equal Pay for Workers: State of Oregon
Every worker must get equal pay for equal work regardless of gender, race, age, or other protected characteristics.
Step 2: Minimum Qualification Evaluation: Week of November 2, 2026
- An evaluation of each applicants training and paid and unpaid experience, as demonstrated in their resume and cover letter, is weighted 100%.
- Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation results. Please read the City of Portland Administrative Rule 3.01 for complete information.
- Additional evaluation may be required before the establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Week of November 2, 2026
- Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): Week of November 16, 2026
- The hiring bureau will review and select candidates to interview.
Step 5: Offer of Employment: mid-December
Step 6: Start Date: TBD
- A start date will be determined after all conditions of employment have been met.
- Timeline is approximate and subject to change*
Additional Information
Click here for additional information regarding the following:
- City of Portland Core Values
- Recruitment Process - Work Status
- Equal Employment Opportunity
- Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.
An Equal Opportunity Employer
A Career with the City of Portland offers many Employee Benefits
We offer a comprehensive benefits package, including but not limited to
- Health Care (Medical, Vision and Dental)
- Carrot Fertility
- Wellness Benefits
- Life Insurance
- Long-term disability
- Employee Assistance Plan
- Flexible Spending Accounts
- Retirement
- Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer
- Family Medical Leave
- City Paid Parental Leave
AND SO MANY MORE!
Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers.
01
Thank you for your interest in the City of Portland. We value your time and hope to make your application experience as positive as possible.
Your Cover Letter and Resume are an important step to assist us in the review for minimum qualifications for the posted vacancy.
In your Cover Letter, write specific and unique responses to address each of the minimum qualification listed in the "To Qualify" section. The information you provide must correctly reflect your work history/resume. A lack of information in your application materials to each of the minimum qualifications may result in elimination from the recruitment.
Note: Request for veterans preference, please add a copy of your DD214 and/or Veterans Benefit letter. All documents must be uploaded by the closing date and time of this announcement.
Have you read and understood all the information listed above?
- No - If you have questions, please contact the recruiter on the announcement.
- Yes
02
Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)
03
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(Your choice will not affect your application process.)
- I want my application to stay private. I understand that the City of Portland will keep my information confidential unless required to share it by law.
- I allow my application to be shared. I understand that by choosing this option, my information is no longer private.
Required Question
Employer City of Portland
Address 1120 SW 5th Ave, Room 987
Portland, Oregon, 97204
Website http://www.portland.gov/jobs