Citrix Systems Administrator – Secret Clearance

Calnet

Columbia, District of Columbia

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JOB DETAILS

SKILLS

Architectural Services, Best Practices, Capability Maturity Model Integration (CMMI), Capacity Management, Cisco Network Systems, Cisco Unified Computing System (UCS), Citrix Product Family, Citrix XenApp, Citrix XenDesktop, Consulting, Customer Experience, Customer Relations, Customer Support/Service, Data Analysis, Data Collection, Data Recovery, Desktop PC, Desktop Virtualization, Develop Methodologies, Government, Government Contracts, Hardware Virtualization, ISO (International Organization for Standardization), ISO 9001, IT Service Management (ITSM) Software, Identify Issues, Incident Management, Intelligence Analysis, Mentoring, Network Connectivity, Network Performance/Analysis, Operational Support, Presentation/Verbal Skills, Process Improvement, Reliability Engineering, Resolve Customer Issues, Root Cause Analysis, Scripting (Scripting Languages), Secret Clearance, Software Patches, Systems Administration/Management, Team Player, Technical Analysis, Technology Analysis, Thin Clients, Time Management, Trend Analysis, United States Citizen, User Interface/Experience (UI/UX), VMWare ESX/ESXi, Validation Testing, Web Browsers, Writing Skills

LOCATION

Columbia, District of Columbia

POSTED

30+ days ago

Description

Founded in 1989, CALNET, Inc. has become one of the fastest growing privately held companies in the Technology, Intelligence Analysis, and Language Services consulting arena. Headquartered in Reston, VA, CALNET employees deliver true value to our customers by employing best practices, world-class technologies industry expertise in every project. CALNET is ISO 9001, ISO 20000, and CMMI-Level III certified

As a Prime Government Contractor for a major government institution, we are currently searching for a talented Citrix System Administratorwith Secret Clearance to workin Washington DC

Job Requirements

CALNET is seeking a Citrix Systems Administrator to support a major Government Customer. The Administrator will provide operations support to customers across multiple locations. They will provide operations and maintenance support to existing Citrix VDI environments across multiple enclaves and assist with the implementation of new solutions. The administrator will help drive adoption of trusted thin-client platforms and virtual desktops across a diverse user base by focusing on improving the reliability, functionality, and user experience of the systems. This individual will work in a team environment to ensure mission needs are met for internal and external customers. This is a 100% on-site position. All work must be performed at the customer site in Washington DC.

Primary Responsibilities

Provide operations support and be able to rapidly distinguish isolated user problems vs service outages for Citrix technologies to include Citrix XenDesktop, Citrix XenApp, Citrix NetScaler, and Citrix StoreFront.
Monitor Citrix infrastructure and identify system anomalies before they impact customers to include storage availability/capacity, network connectivity, database health, and other daily health checks as required.
Collaborate to perform network latency analysis to address slow connections and user experience issues with alacrity.
Implement version and architectural changes to existing, approved, systems to maintain operability and security of the environment
Implement major system upgrades as designed and approved
Perform periodic backup and restoration of servers
Monitor desktop capacity to size the environment based on typical usage trends
Monitor License and Certificate status on the systems and coordinate the renewal and installation as needed.
Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
Establish comprehensive availability and capacity management solution using lessons learned
Develop solutions to technical issues.
Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.

Basic Qualifications

Experience with interacting with customers to handle service inquiries and problems.
Experience working as a system administrator: familiar with using desktop software applications such as web browsing and client software, and IT Service Management software.
Extensive knowledge of Citrix technologies includes XenDesktop, XenApp, NetScaler, and StoreFront.
Experience with Solar Winds, Cisco Hyperflex Hyperconverged System, ESXi, Cisco Hyperflex Connect and CISCO UCS Manager.
Extensive experience with patch and upgrade methodology for front-end and back-end systems based on Citrix technology.
Experience with rapid testing, validation, and deployment of new baseline images
Extensive experience conducting incident and trend analysis via log review, performance baselining / review, and other incident/problem management techniques to develop solutions to ongoing issues impacting customer experience
Experience with Scripting/Automation
Experience troubleshooting issues in a growing environment.
Time management skills.
Strong oral and written communications skills.
Track record of working effectively within a team and support to peers toward improved processes and results.
Experience with support ticket management systems.
Experience mentoring others and/or supervising others.
Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP along with an appropriate computing environment (CE) certification)

Education/Experience Requirements

Requires a Bachelor’s degree and at least 6 years of relevant experience. Additional years of experience may be considered in lieu of degree.

Clearance

Active Secret Clearance.
US Citizenship is required due to the nature of the government contracts we support.

Certification Required

CompTIA Security+

This opportunity is in Washington DC

CALNET, Inc. offers a competitive salary and a generous benefits package. This package includes medical, dental, vision, life, short- and long-term disability insurances, a 401(k)-retirement savings plan, and generous leave time.

CALNET, Inc. is an Equal Opportunity Employer. EEO/M/F/D/V

About the Company

Calnet

Since 1989, CALNET, Inc. has used its Technology & Intelligence Analysis solutions to help many of the largest government, telecom, financial, public sector, high-tech and services organizations remain agile by obtaining explicit business results through the rapid application and delivery of advanced IT, Telecom and Intelligence Analysis solutions.

Our Technology & Intel Analysis solutions have been found at the heart of this decade's most exciting development efforts. Our management team is comprised of technically savvy engineers, Intelligence Analysis Experts, experienced business managers and proven project leaders with a knack for executing projects with bottom line results.

Since its start as a single person consulting effort, CALNET, Inc. has become one of the fastest growing privately held companies in the IT, Telecom and Intelligence Analysis consulting services arena. Headquartered in Reston, VA and with a branch office in San Diego, CALNET, Inc. employees deliver true value to our customers by employing best practices, world class technologies and intelligence analysis solutions, quality assurance and industry expertise in every project.

CALNET, Inc.'s success as a company depends solely upon providing our clients with the people and solutions they need in a timely and cost effective manner. Our value proposition is based on the talent and experience that CALNET, Inc. and partners bring forward to every engagement. Our company slogan: "Partnership for Success" signifies our commitment to win customers one project at a time.

COMPANY SIZE

500 to 999 employees

INDUSTRY

Internet Services

WEBSITE

http://www.calnet.com/