Circulation Services Associate

Circulation Services Associate

Salary

$18.10 Hourly

Location

Bismarck, ND

Job Type

Library Positions

Job Number

202600090

Department

Bismarck Veterans Memorial Public Library

Opening Date

08/28/2026

Closing Date

9/27/2026 11:59 PM Central

FLSA

Non-Exempt

• Description
• Benefits
• Questions

Job Description

This part-time position is responsible for providing direct assistance to the public at the Checkout Desk, and assisting with carrying out Circulation Services Department operations, assigned tasks, and special departmental projects.

Supervision Received: Works under the direct supervision of the Head of Circulation

Services and the Circulation Services Manager.

Supervision Exercised: None

Examples of Duties

• Greets patrons, listens to and understands patron requests, and accurately

provides assistance.

• Accepts payments for services and makes change quickly and accurately.

Performs basic financial record keeping via computer and on paper. Assists with

daily reconciliation of the Checkout Desk and Adult Information Desk cash

drawers as assigned.

• Ensures all Circulation Services opening and closing procedures are completed

accurately.

• Participates in covering open shifts to ensure the Checkout Desk is consistently

fully staffed.

• Assists patrons with using the online catalog and library equipment, such as

photocopiers and printers.

• Shelves materials and participates in shelf maintenance, shelf reading, and

organizing materials.

• Generates and processes circulation reports and notices as assigned,

conducting follow-up with patrons as needed.

• Proficiently uses the library's computerized circulation system and online catalog

to create new borrower records, check items in and out to patrons, search for

and request items, and handle overdue notices.

• Performs other duties of a comparable level/type as required

Minimum Qualifications

Education and Experience:

• Graduation from high school or GED is required.
• Two years of satisfactory work experience with the public is required.
• A bachelor's degree is preferred.

Required Knowledge, Skills, and Abilities:

• Must have demonstrated proficiency in verbal and written communication.
• Must have demonstrated proficiency utilizing computer hardware and software.
• Must understand and communicate the library's operational policies to the public.
• Must understand and regularly review the City of Bismarck's employee policies

and the library's operational policies and procedures.

• Must be familiar with, affirm, and uphold the library's guiding principles: mission,

vision, and value statements.

• Must carry oneself with professionalism and integrity with all internal and external

library stakeholders, assuming positive intent in others' actions, words, and

behaviors.

• Must have demonstrated ability to work effectively under busy and stressful

conditions.

• Must be flexible with the ability to adapt to changing priorities, processes, and

work environments.

• Must be adaptable to flexible scheduling, including evenings and weekends.
• Must adhere to the library's Dress Code Policy.

Physical Demands and Work Environment:

• The work is typically performed in the library while sitting at a desk or table, or

while intermittently sitting, standing, walking, bending, crouching, or stooping.

• The employee occasionally lifts light and heavy objects. Must be able to push a

fully loaded book cart, shelve books to a height of six feet, and lift 25 pounds of

books at a time.

• The employee is subject to inside environmental conditions: protection from

weather conditions, but not necessarily from temperature changes, and

occasionally outdoors for special events, occasionally in cold or inclement

weather

Supplemental Information

Applicants must be currently authorized to work in the United States on a full-time basis. City of Bismarck does not provide visa sponsorship for this position.

This position is not eligible for benefits.

01

Are you currently enrolled in or have graduated from high school, or do you possess a GED?

• Yes
• No

02

Do you have two years of working experience in a library or in customer service?

• Yes
• No

03

How many years of experience do you have working with the general public?

• 0 years
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years or more

04

How many years have you worked in a library?

• 0 years
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years or more

Required Question

Employer Bismarck, City of (ND)

Address 221 North 5th Street

PO Box 5503

Bismarck, North Dakota, 58506

Phone 701-355-1333

Website https://www.bismarcknd.gov/