CIRCULATION ASSISTANT
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Nampa ID
CIRCULATION ASSISTANT I
Hiring Salary Range: $16.67/hour
Department: Library
Reports to (Role): Circulation Manager
Job Status: Part-Time
FLSA Status: Non-Exempt
Benefits Eligible: No
PERSI Eligible: No
Travel Required: None
Position(s) Supervised: None
Schedule: Monday-Thursday between 8am-8:15pm, Friday between 8am-6:15pm, Saturday between 8am-5:15pm
- This position does not qualify for Visa Sponsorship.
POSITION SUMMARY:
The role of the Circulation Assistant I is to perform a variety of circulation services for public library patrons. The work is performed under the supervision and direction of an assigned supervisor, but considerable leeway is granted for the exercise of independent judgment and
initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with the assigned supervisor, other city and library employees, and the public.
ESSENTIAL FUNCTIONS:
- Performs sorting and shelving of material in accordance with the Dewey Decimal System.
- Performs routine opening and closing procedures including, but not limited to, straightening up shelves, picking up loose material, emptying out "drop off" shelves, and returning loose material to Circulation work room.
- Maintains neat and clean shelves by shifting material and reading shelves to find errors.
- Searches shelves for missing, lost, and overdue material.
- Performs check-in and check-out of library materials to patrons, using an integrated library system (ILS) and an automated material handler (AMH).
- Handles patron's material reservations by pulling the request from the shelves, processing them, and sending them to other libraries (if applicable) or shelving them for patrons to pick up.
- Registers patrons for library services and enters data into an ILS. Registering patrons involves very detailed steps, including verifying patron residency status, verifying addresses through city web map and county assessor's website, and inputting patron information according to a consortium wide standard.
- Provides information and directions for patrons; Troubleshoots issues with the selfcheckout machines and consortium app.
- Monitors material for damage and routes them to appropriate staff for repair or replacement.
- Uses ILS to regularly take inventory of library collection, maintaining an adequate record of material.
- Handles financial transactions, including collecting fines, lost and damaged item charges, and other fees. Explains and follows library's rules, circulation policies and procedures to patrons and resolves patrons' complaints regarding library policies and procedures with diplomacy
and tact.
- May provide needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions as necessary.
- Fields telephone questions from the public and directs calls to the correct destination as needed. Attends meetings, conferences, workshops, and training sessions as required
- Reviews publications and audio-visual materials to become and remain current on principles, practices, and new developments in assigned work areas.
- Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
- Responds to citizens' questions and comments in a courteous and timely manner.
- Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities.
- Is punctual and timely in meeting requirements of performance, including attendance standards and work deadlines.
- Communicates information and states concerns in a clear and professional manner.
- Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
- Assumes responsibility for other duties as assigned.
REQUIRED EDUCATION, EXPERIENCE, & LICENSE/CERTIFICATIONS:
- High School Diploma or General Education Degree (GED).
- 1 year of experience in a library or related field providing customer service, interpreting policies, and resolving conflicts.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
- Fluent in English, with exceptional technical writing skills.
- Working knowledge of the Dewey Decimal System.
- Working knowledge of customer service techniques.
- Working knowledge of standard library procedures.
- Proficient knowledge of basic computer operations in an office or retail setting.
- Proficient knowledge of point of sales transactions and proper cash handling.
- Ability to operate, or quickly learn to operate, library equipment employed in all phases or functions of assigned duties.
- Ability to sort and shelve material alphabetically and according to the Dewey Decimal System.
- Ability to work independently and provide assistance to patrons, in person and by phone.
- Ability to exercise tact, patience, courtesy, and diplomacy when resolving problems with patrons.
- Ability to maneuver and manipulate objects among high and low shelves.
- Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language.
- Ability to understand and follow oral and/or written policies, procedures, and instructions.
- Ability to organize and prioritize work and perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.
- Ability and willingness to quickly learn and use new skills and knowledge brought about by rapidly changing information and/or technology.
- Integrity, ingenuity, and inventiveness in the performance of assigned tasks.
- Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
- Responds to citizens' questions and comments in a courteous and timely manner.
- Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities. Respects the opinion of others and demonstrates a reasonable relationship with employees, supervisors, and others.
- Accepts and performs in a timely and effective manner changes in work assignments and/or how work is performed.
- All applicants must be able to successfully pass City of Nampa background check processes and drug testing, which may include reference checks, criminal history checks, driving record checks, and pre-employment, random, and post-accident drug tests.
WORK ENVIRONMENT:
- Work is performed primarily in a general library environment.
REASONABLE ACCOMMODATION STATEMENT:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. A reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
EEO STATEMENT:
The City of Nampa is an equal employment opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, veteran, disability status or any other characteristic protected by federal, state, or local laws.
DISCLAIMER:
The City has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the City reserves the right to change this job description and/or assign tasks for the employee to perform, as the City may deem appropriate.
This position may be extended, or it may close before the closing date.
Position : 515502
Code : 2026178-1
Type : INTERNAL & EXTERNAL
Posting Start : 09/22/2026
Posting End : 09/30/2026
HOURLY RANGE: $16.67-$16.67
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