FLSA Employment Status: Exempt/Salary
JOB SUMMARY
The Chief Talent Officer is responsible for the overall administration, coordination, and evaluation of the human resource function including Talent Management, Talent Acquisition, On-Boarding, Benefits/Compensation, Payroll, Employee Relations, Performance Management, Training/Development, and HRIS/HR Metrics. This position manages all employees, students, and/or volunteers within the department and is responsible for the performance management and hiring of Human Resources employees.
Reporting Structure: Reports to the CEO or designee
Supervisory Responsibilities: Human Resources and Education staff
MINUMUM QUALIFICATION REQUIREMENTS
Education:
Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree highly preferred.
Work Experience: Must have a minimum of four (4) years in a Human Resources generalist and/or specialist role including recruitment, payroll, or benefits with two (2) years management experience required. Work experience in Human Resources healthcare preferred.
License/Certification
Society for Human Resources Management Certified Professional (SHRM-CP), or Professional in Human Resources (PHR), or Certified Human Resources Business Partner (HRBP), Certified Strategic Human Resources Business Partner (sHRBP) preferred.
CORE COMPETENCIES
SKILLS
People/Leadership
Customer Services
Communications
Organization Relations
Finance/Business Acumen
Diversity and Inclusion
Crisis Reduction/Critical Thinking
KNOWLEDGE
Quality/Safety
Leadership Principles
Healthcare Laws and Regulatory Agency Standards
Conflict Resolution
Human Resources/Employment Laws
Data Management/Synthesizing
Information Technology
ABILITIES
The ability to effectively lead others in achieving essential duties
The ability to effectively converse and actively listen to others concerning HMC matters
BEHAVIOR
Core Values/ Standards of Conduct
AIDET/Organizational Expectations
Abuse and Neglect of Adult Patient
Abuse and Neglect of Pediatric Patient
Acute Coronary Syndrome/Chest Pain Protocols
Biohazard Waste
CC Hand Hygiene
JOB SPECIFIC CORE COMPETENCIES
Skills
Conflict Resolutions/Mediation
Critical Thinking and Evidence based decision making
Knowledge
Employment Laws: Working knowledge of employment laws (local, state, and federal)
Employment Laws: EEOC, FMLA, OSHA, ADA, FLSA. ERISA, IRCA, Workers' Benefits/Compensation
Human Resources Best Practices: Advanced level HR Expertise
Abilities
Must be able to maintain the strictest confidentiality and employee privacy
Information driven
Behavior
Customer Service Focus
Critical Evaluation.
Global & Cultural Awareness
Diversity/Inclusion: Appreciation for differences, age, sex, gender, race, color, religion, nation origin, disability, generations, and cultures
Leadership & Strategic Navigation.
Relationship Management
Ethical Practices
Good judgement
ESSENTIAL FUNCTIONS
PEOPLE: Ensures department goals and objectives align with the HMC Mission and Values, policies and procedures, government, and regulatory agency standards.
Develops, trains, and coaches Human Resources staff
Develops and administers various human resources plan and procedures for all hospital employees.
Plans, organizes and controls all activities of the department.
Participates in developing department goals, objectives, and systems.
Evaluates reports, decisions and results of department initiatives in relation to established goals.
Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
Participates in administrative staff meetings and attends other meetings
Maintains organizational charts and employee directory.
Compensation
Implements and annually updates the compensation program;
Rewrites job descriptions as necessary;
Conducts annual salary surveys and develops merit pool (salary budget);
Analyzes compensation;
Performance Management
Monitors the performance evaluation program and revises as necessary.
Reviews employee corrective action and performance improvement plans documentation and advises supervisor accordingly
Attends employee termination meetings
Employee Relations
Develops, recommends and implements Human Resources policies and procedures
Facilitates employee complaints, conduct investigations, and tracks problem resolution appeals process
Manages conflict resolution process for employees
Responds to UI claims and appeals
Conducts exit interviews
Prepares and maintains handbook on policies and procedures
Compliance
Ensures compliance with all federal, state and local employment laws.
Ensures policies and procedures reflect current employment laws and regulations in accordance with government employment laws and regulations.
Audits Human Resources FMLA, ADA, I-9, and other legal requirements to ensure compliance
Benefits
Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow.
Payroll
Manages the payroll system program
Talent Acquisition
Conducts recruitment effort for all position vacancies
Writes and places advertisements
Works with supervisors to screen and interview candidates; conducts reference checking
Extends job offers
Conducts new-employee orientations
Monitors career-path program and employee relations counseling
Establishes and maintains department records and reports.
QUALITY: Ensures department employees are accountable and adheres to all HMC policies and procedures, government laws, and regulatory agency standards.
Ensures employee accidents and safety compliance
Manages workers' compensation program
FINANCE: Works with the Executive Team to develop and implement operational and capital budgeting plans; determines department budgeting needs based on zero based budget; adheres to organization budget controls and meets department budget goals.
Ensures department budget, supplies, inventory, and cost allocation are aligned with the overall hospital budget.
OTHER DUTIES
Performs other assigned or required duties, special projects and employee events.
Participates and represents HMC at professional meetings and community events as requested.
May organize career fairs and recruiting events.
PHYSICAL DEMANDS
This job operates in a professional office environment. This role routinely uses standard office equipment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Must be able to see with corrective eye wear
Must be able to hear clearly with assistance
May be exposed to infectious and contagious diseases
Able to handle emergency and/or crisis situations
May be required to wear protective equipment as necessary
Ability to perform effectively in a stressful and fast-paced environment.
Ability to pass all required health and other screening tests including random and reasonable suspicion drug screens.
PHYSICAL ABILITIES AND REQUIREMENTS
Activity
Occasionally (1-33%)
Frequently (34% to 66%)
Continuously (67% to 100%)
Sitting
X
Walking
X
Standing
X
Bending
X
Squatting
X
Climbing
X
Kneeling
X
Twisting
X
Lifting
X
Carrying
X
Pushing
X