Chief Operating Officer (COO)

Blend Financial Inc

San Francisco, CA

JOB DETAILS
SKILLS
Acquisition Strategy, Alliance/Partner Management, Artificial Intelligence (AI), Budgeting, Business Strategy, Cadence, Cash Management, Category Development, Consumer Finance, Cross-Functional, Customer Experience, Customer Retention/Renewal, Customer Service Evaluation, Customer Support/Service, English Language, Finance, Financial Management, Financial Planning, Financial Planning and Analysis (FP&A), Forecasting, Healthcare, Leadership, Machine Tool, Mergers and Acquisitions, Metrics, Organizational Development/Management, Performance Management, Product Design, Product Development, Product Engineering, Product Strategy, Profit & Loss, Reimbursement, Residential Construction, Systems Administration/Management, Team Player, Training/Teaching, Wealth Management
LOCATION
San Francisco, CA
POSTED
30+ days ago

Chief Operating Officer COO

Origin is building the first truly AI-native wealth manager for the mass market-bringing together money management guidance and financial products into a single intelligent platform. Our mission is to make sophisticated financial management accessible simple and automated for everyday households.

Were building a durable category-defining company at the intersection of AI fintech and consumer finance with big ambitions for scale and long-term impact.

The Role

Were hiring a Chief Operating Officer to be the CEOs execution partner and to run the operating engine of the company. This is not a process" role. This is a run-the-business role.

The COO will own day-to-day operations across Customer Success, Customer Support, Finance, and Commercial execution and will drive operating cadence, performance management, and cross-functional execution across the company. The CEO will focus on product strategy, strategic partnerships, and M&A. The COO will ensure the company executes with speed, discipline, and clarity.

This is a true 2 leadership role with broad authority, real scope, and high impact.

What Youll Do

Run the Business

Own the day-to-day operating performance of the company

Translate company strategy into clear priorities, plans, and execution

Build and run the operating cadence, weekly exec rhythm, monthly metrics, quarterly planning, and OKRs

Ensure the company executes effectively across growth, delivery, and operational excellence

Own Key Functions

Customer Success: retention, expansion, operating rigor, tooling, and team scaling

Customer Support: quality, efficiency, cost discipline, and customer experience

Finance: FP&A, budgeting, forecasting, cash management, metrics, and board readiness

Commercial execution: GTM operations, forecasting, pipeline rigor, and performance management

Partner closely with Product Engineering and Design to ensure strong delivery execution while the CEO owns product strategy and vision

Scale the Company

Drive org design, headcount planning, and performance management

Install systems, processes, and accountability that scale without killing velocity

Increase focus, throughput, and cross-functional alignment

Reduce founder dependency and execution bottlenecks across the organization

Build a World-Class Operating Company

Prepare the business for strategic partnerships, M&A diligence, and external scrutiny

Elevate the companys operating maturity, predictability, and credibility

Be a strong internal leader and a trusted partner to the CEO and leadership team

What Success Looks Like

The company operates on a clear, predictable cadence with strong accountability

Execution is no longer dependent on the CEOs direct involvement

Forecasts and metrics are tight, visible, and trusted

Customer Success, Support, Finance, and Commercial functions operate with high rigor and efficiency

The company feels professionally run" to employees, partners, and external stakeholders

Origin scales faster and with less organizational friction

Who You Are

A seasoned operator who has run multi-function organizations, GTM, CS, Finance, ProductEng, execution

Former COO, GM, SVP Ops, or equivalent senior leader with real business or P&L ownership experience

Youve helped scale a company through meaningful growth and increasing organizational complexity

Youre comfortable owning execution, driving accountability, and making hard tradeoffs

You have strong business and financial judgment

Youve worked with boards, investors, and/or M&A processes before

You are a confident, low-ego leader who can be a true counterweight and partner to the CEO

You thrive in environments with ambition, complexity, and high standards

Bonus points for:

Fintech, consumer subscription, or marketplace experience

Experience in both product-led and GTM-driven organizations

Prior experience preparing a company for acquisition or major strategic scale

Why This Role Is Special

Youll be the execution backbone of an AI-native fintech with category-defining ambition

Youll have real scope, real authority, and real impact

Youll partner directly with the CEO on building a durable, high-performance company

Youll help shape both the companys long-term scale and its strategic optionality

Eligibility Requirements

Candidates must be legally authorized to work in the United States. Origin does not sponsor visas.

What We Offer

Financial Benefits

Generous base salary

Meaningful equity package

Retirement 401k for USA-based Originals

Healthcare and wellness programs

Healthcare

Wellness stipend

Mental wellness program

Unlimited access to financial planning

Life insurance for USA-based Originals

Work-life balance

Unlimited DPTO

Remote-first culture

Flexible hours

Core hours: 9 AM to 5 PM local time

Paid Parental Leave

Additional perks

Parenthood and fertility assistance

Monthly co-working membership reimbursement

English tutoring stipend for International Originals

Build your home office one-time stipend

Pick your setup: Apple, Windows, and accessories

Originals

Fulfilling our mission is only possible with a diverse team that breathes for excellence and is hugely committed to making money simple for everyone everywhere.

As a team, we are obsessed with delivering the best solution possible to our members through an elegant and self-guided experience. We know that building a product of this magnitude requires tons of creativity, autonomy, and flexibility to move fast and embrace uncertainties with ownership.

This is who we daily pursue to be.

To embrace talented people like this and provide the necessary resources to achieve their best versions, we believe in the power of a healthy environment where each person is valued for who they are and has clear goals and expectations for the future they can build within the company.

Each person here is seen as a key player in our team.

Our environment is diverse with excellent people and equal opportunities. We believe in the power of individuality and uniqueness of each of us to make our team even more powerful.

We are building an outstanding solution and here is an invitation for you to become an Original and join us on this journey.

Apply now

About the Company

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Blend Financial Inc