Chief of Imaging Services

Providence Health & Services

Seattle, WA

JOB DETAILS
SKILLS
Address Management, Best Practices, Business Administration, Business Performance Management, Capacity Utilization, Capital Equipment, Clinical Support, Community and Social Services, Cross-Functional, Decision Support, Diversity, Endoscopy, Healthcare, Healthcare Administration, Hospital, Informatics, Leadership, Lean Six Sigma, Medical Imaging, Medical Office Administration, Nursing, Operational Audit, Operations Management, Outsourcing, Patient Care, Performance Analysis, Performance Management, Performance Metrics, Picture Archiving and Communication System (PACS), Professional Services, Radiology, Regulatory Compliance, Reliability Engineering, Reporting Dashboards, Safety/Work Safety, Social Work, Standards Strategy, Strategic Planning, Sustainability, Vendor/Supplier Evaluation, Vendor/Supplier Management, Vendor/Supplier Planning
LOCATION
Seattle, WA
POSTED
17 days ago

Description

The Opportunity

The Chief of Imaging Services is envisioned as the senior enterprise leader accountable for the clinical, operational, financial, and workforce performance of diagnostic imaging services across all sites and modalities. This role is intended to:

  • Provide unified leadership and strategic direction for Diagnostic Imaging services

  • Establish system-wide governance and clear decision rights for strategy, standards, and capital

  • Standardize performance management and reduce unwarranted variation while preserving necessary local customization

  • Strengthen quality, safety, access, and patient experience through common clinical and operational capabilities

  • Align enabling functions (analytics, informatics/PACS, workforce development, vendor/JV management) to support scale

Key Performance Outcomes

  • Improved patient access (time to appointment), reduced bottlenecks, and optimized capacity/utilization across sites and modalities

  • Standardized enterprise performance management (KPIs/dashboards) with reduced unwarranted variation in productivity, quality, and experience

  • Strengthened compliance and accreditation readiness across the imaging footprint

  • A cohesive capital and equipment lifecycle strategy that improves service reliability and aligns investment to volume and clinical need

Essential Functions

  • Imaging Operations: Capacity, throughput, utilization optimization; continuous performance improvement

  • Governance: System-wide committees/operating rhythm; decision rights for strategy, capital, standards

  • Regulatory Compliance: Accreditation, licensure/certification, ordering-provider compliance, imaging-specific monitoring

  • Radiologist Partnerships: Practice alignment, professional services sustainability, performance monitoring

  • Capital & Asset Lifecycle: Equipment strategy/standards, replacement planning, vendor performance/contract leverage

  • Technology Enablement: PACS/VNA modernization, interoperability/image sharing, Epic imaging workflow optimization

  • Analytics: Standardized operational and financial KPIs, dashboards, and decision support

  • Workforce Development: Retention/engagement, pipelines, career pathways, staffing model guidance

  • Patient Access & Scheduling: Centralized/standardized scheduling approaches and workflow standards

  • JV Partnerships: Performance management, partner operating rhythm, growth opportunity evaluation

Scope of Modalities

  • General Radiology / X-ray

  • CT

  • MRI

  • Ultrasound / Sonography

  • Mammography / Breast Imaging

  • Nuclear Medicine & PET

  • Interventional Radiology

  • Imaging Support Functions

  • Imaging Informatics / Systems Governance (PACS/VNA)

Note: Final scope and decision rights will be confirmed through the Clinical Imaging Services design work; non-imaging procedural areas (e.g., endoscopy) would be included only if explicitly assigned to Diagnostic Imaging governance.

QUALIFICATIONS

  • Bachelor's degree in healthcare administration, business, nursing, radiologic sciences, or related field (or equivalent)

  • Master's degree (MHA, MBA, MPH, MS) or equivalent advanced training (preferred)

  • Experience leading enterprise imaging informatics initiatives (PACS/VNA, image exchange, workflow optimization)

  • Experience with JV partnerships, outsourced imaging arrangements, and professional services alignment (preferred)

  • Lean/Six Sigma or comparable performance improvement training and demonstrated results (preferred)

  • Progressive leadership experience in diagnostic imaging operations across multiple sites/modalities

  • Demonstrated capability in enterprise performance management, change leadership, and standardization

  • Experience with regulatory, accreditation, and compliance requirements for imaging services

  • Proven financial acumen including capital planning, equipment lifecycle, and vendor/contract management

  • Ability to lead in a matrixed environment; effective partnering with physician leadership and cross-functional stakeholders

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate''s placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 444389 Company: Providence Jobs Job Category: Clinical Administration Job Function: Clinical Support Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 4015 SS OPS MGMT SW Address: WA Seattle 1730 Minor Ave Work Location: Swedish Metropolitan Park East-Seattle Workplace Type: On-site Pay Range: $300K - $400K The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

About the Company

P

Providence Health & Services

Our Mission is more than just words.

About Us

As the third largest not-for-profit health system in the United States, we are committed to providing for the needs of our communities – especially for those who are poor and vulnerable – across Alaska, California, Montana, Oregon and Washington.

Our system includes more than 82,000 caregivers (all employees) serving in a diverse range of ministries from birth to end of life, including acute care, physician clinics, long-term and assisted living, palliative and hospice care, home health, supportive housing and education.

Where we serve

We operate 34 hospitals, 600 physician clinics, 22 long-term care facilities, 19 hospice and home health programs and 693 supportive housing units in 14 locations. Our health plan serves our caregivers and other large employer groups covering 513,000 members.

On any given day, we care for more than 1,200 people in our long-term care settings, more than 4,000 in our hospitals and more than 15,000 in our clinic settings. Daily, we serve more than 7,000 people in our many home health and palliative care programs and almost 800 in supportive housing. We touch more than five times as many lives in non-acute settings as we do in the traditional hospital setting.

A tradition of caring for everyone

When the Sisters arrived in the Pacific Northwest in 1856, they came to answer a call for help from a new pioneer community. What they found were many communities in need of service, and so with dedication to the Mission and collaboration with like-minded partners, their ministry grew to what is now a five-state health system.

Providence Health & Services continues a tradition of caring that the Sisters of Providence began more than 158 years ago. The cornerstone of our Mission is to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

We believe making a difference is one of our greatest rewards.

Caring is what we do.

Our benefits help us care for our employees and their families by supporting their wellness and providing tools that promote financial security and professional growth.*

Benefits:

  • Medical, dental and vision insurance coverage that start on your first day
  • Retirement program that helps you prepare for your future
  • Life and AD&D insurance
  • Health Reimbursement and Savings Accounts (HRA, HSA, FSA)

Well-being:

  • Health assessment and personal coaching to help you meet your goals
  • Incentives for participation in healthy activities
  • Caregiver Assistance Program (for employees) offering work/life services, resources and expertise when you need it
  • Weight management, tobacco cessation and diabetes programs

Work/Life Balance:

  • Volunteers in Partnership program to match you with volunteer opportunities that support our communities
  • Support for life events such as birth, adoption, marriage or other changes to your family
  • Ergonomics and injury prevention to promote safe work environments
  • Paid time off
  • Disability benefits

Career and Development:

  • Tuition reimbursement to support your education as you tackle your career goals

Awards and Recognition

Healthcare Excellence

We are deeply honored that Providence facilities have been distinguished with national awards and certifications. At Providence Health & Services, our dedication to excellence is evident in the service our people demonstrate every day. Here, you’ll find an environment built on the core values of respect, compassion, justice, excellence and stewardship. They are at the heart of everything we do...and others have noticed.

JD Power and Associates Distinguished Hospital Award for Service Excellence  '100 Best Companies to Work For' -Oregon Business magazine  Cardiac Surgery Excellence Award

'100 Best Companies for Working Mothers' Award  Magnet Hospital for Excellence in Nursing Services - American Nurses Credentialing Center (ANCC)  Five-Star Hospital Award

'100 Top Hospitals' - Solucient  Award of Excellence in Healthcare Quality - Qualis Health  Thomson Reuters '100 Top Hospitals' Award

'Washington's 100 Best Companies' - CEO magazine  'Distinguished Hospital Clinical Excellence 2017

COMPANY SIZE
500 to 999 employees
INDUSTRY
Healthcare Services
FOUNDED
1859
WEBSITE
http://www.providence.org/