Chief Leadership Officer

• Chick-fil-A Careers
• Capital Crossing
• Chief Leadership Officer

Chief Leadership Officer

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Full-time

Chief Leadership Officer

Role Purpose

The Chief Leadership Officer (CLO) exists to develop strong leaders, ensure operational excellence, and steward the

business well. This role leads with a servant's heart and an operator's mindset-driving people development, food

safety, operational consistency, and financial performance while supporting business growth and long-term success.

Primary Responsibilities

• Leadership & Culture: Develop, coach, and retain leaders who live out Chick-fil-A's Core Values while modeling

servant leadership.

• Operational Excellence: Ensure consistent execution of Chick-fil-A systems, standards, and brand expectations

across all dayparts.

• Food Safety: Champion food safety as a non-negotiable priority and hold leaders accountable to training,

certification, and compliance.

• Financial Stewardship: Lead with strong understanding of profit and loss, labor management, food cost, and

controllable expenses.

• Systems & Development: Develop and refine systems that improve consistency, efficiency, and scalability.
• Business Growth: Support sustainable growth by strengthening leadership capability, systems, and performance.
• Leadership Alignment: Align leadership execution with ownership vision through clear communication,

accountability, and follow-through.

Measures of Success

• Confident, values-driven leaders who own people and results
• Consistent food safety and operational excellence
• Strong financial performance and stewardship
• Scalable systems that support growth
• Engaged team members and a remarkable guest experience

Work schedule

• 8 hour shift
• Weekend availability
• Overtime

Benefits

• Paid time off
• Flexible schedule
• Health insurance
• 401(k)
• Employee discount
• Paid training
• Mileage reimbursement

Chick-fil-A - Capital Crossing

4621 Capital Blvd, Raleigh, NC, 27604

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.