Chief Information Officer (Vice President, Technology) - Nexus
Aramark Corp.
- Philadelphia, PA
- 5 days ago
Highlights
The ideal candidate brings executive presence and strategic depth alongside a genuine commitment to people enablement - someone who understands that the most impactful technology solutions are the ones that make work more intuitive, more connected, and more meaningful for the people using them. Reporting directly to the Line of Business President and CEO, this executive will partner with senior leadership to set go-to-market strategy, build the technology infrastructure of a new business, and ensure that every technology decision is made with people at the center.
Numbers & Facts
| Location | Philadelphia, PA |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
Description
Job Description
Chief Information Officer / VP of Technology - Nexus
About the Role
Nexus is seeking a transformative technology leader to serve as Chief Information Officer / VP of Technology as we establish and grow our Workforce Communities line of business. This is a foundational role - one that carries both the responsibility and the opportunity to define how technology shapes the way people work, connect, and thrive within the communities we serve.
Reporting directly to the Line of Business President and CEO, this executive will partner with senior leadership to set go-to-market strategy, build the technology infrastructure of a new business, and ensure that every technology decision is made with people at the center. This is not a role focused on maintaining systems - it is a mandate to lead with vision, move with purpose, and position Nexus as a forward-thinking technology organization in a growing market.
The ideal candidate brings executive presence and strategic depth alongside a genuine commitment to people enablement - someone who understands that the most impactful technology solutions are the ones that make work more intuitive, more connected, and more meaningful for the people using them. This leader will manage IT personnel, budgets, and projects within the Line of Business, operating within the broader Aramark IT infrastructure.
Job Responsibilities
What You'll Do
Set the Technology Vision. Develop and drive a cohesive IT strategy aligned to the mission and growth objectives of the Workforce Communities business. Define how technology will shape the experience of our clients and the people they employ - ensuring every solution delivered is purposeful, scalable, and centered on human impact.
Champion People Enablement. Lead the identification and implementation of technology solutions that meaningfully improve how people work. From workforce tools to digital workflows, prioritize platforms and investments that reduce friction, increase capability, and empower individuals across the communities we serve.
Partner with the Business. Work in close collaboration with Growth, Operations, and client-facing teams to understand organizational needs and translate them into effective technology solutions. Position technology as a strategic differentiator in how Nexus wins, delivers, and retains business.
Own the Technology Roadmap. Continuously assess the evolving technology landscape to identify opportunities for innovation and competitive advantage. Translate that insight into a dynamic, forward-looking roadmap that evolves alongside the business and the needs of the workforce communities it supports.
Drive Financial Accountability. Manage IT budgets with rigor and provide clear visibility into the return on technology investments. Advise the business on opportunities to drive operating efficiency through smart, well-governed technology decisions.
Build and Develop the Team. Attract, develop, and retain a high-performing IT organization. Cultivate a team culture rooted in innovation, accountability, and a shared commitment to delivering technology that genuinely serves people.
Manage Strategic Relationships. Serve as the senior technology representative for Nexus externally - building trusted relationships with vendors, partners, and clients. Act as a credible advisor to the executive team on all matters of technology strategy and investment.
Qualifications
A minimum of 10 years of senior executive leadership experience in a multi-billion revenue organization, or an equivalent combination of education and experience.
Experience managing in a distributed organization.
Ability to travel at least 30%, including internationally.
A bachelor's degree in computer science, engineering, business administration, or a related field, or equivalent professional experience, is required. An advanced degree is highly desirable.
Ability to develop a long-term technology vision and translate it into practical, market-impacting strategy and execution across international markets.
Decisive, collaborative problem-solver with executive presence and strong influencing skills; builds trusted relationships across internal and external stakeholders.
Demonstrated success managing significant transformation and change management, including modernizing legacy environments and enabling innovation at scale.
Communicates effectively with technical and non-technical audiences; applies technology change pragmatically to improve business processes and performance.
Comfortable leading in a multicultural, geographically distributed environment with strong awareness of technology and market trends.
This is a distinctive opportunity to build and lead the technology function of a new line of business, with the full support of an established enterprise and the mandate to drive meaningful, lasting impact. We welcome candidates who are motivated by the intersection of technology leadership, human enablement, and strategic growth.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Philadelphia
About Company
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.