Chief Information Officer (CIO)

Position Overview

We are seeking a highly experienced and strategic Chief Information Officer (CIO) to lead the organization’s overall information technology (IT) strategy, enterprise systems, digital transformation, and technology operations. This executive role is responsible for ensuring that technology infrastructure, platforms, cybersecurity posture, and digital capabilities fully support business growth, operational excellence, and innovation.

The ideal candidate is a senior technology executive with deep experience in enterprise IT leadership, systems architecture, cybersecurity governance, and large-scale digital transformation across complex organizations.

Location Requirement

To support executive leadership collaboration and enterprise-wide technology oversight, candidates must currently reside in one of the following metropolitan areas in the United States:

• Dallas, Texas

• Houston, Texas

• Austin, Texas

• Atlanta, Georgia

• Jacksonville, Florida

• Miami, Florida

• Nashville, Tennessee

• Charlotte, North Carolina

• Phoenix, Arizona

Candidates outside of these locations will not be considered.

Key Responsibilities

IT Strategy & Enterprise Architecture

• Define and execute the organization’s enterprise IT strategy and roadmap

• Oversee enterprise architecture, infrastructure, applications, and systems integration

• Align technology investments with business goals and long-term strategy

• Lead modernization of legacy systems and adoption of cloud-first architecture

• Ensure scalability, reliability, and performance of all IT systems

Digital Transformation & Innovation

• Lead enterprise-wide digital transformation initiatives

• Drive adoption of cloud technologies (AWS, Azure, GCP) and SaaS platforms

• Implement automation, AI, and advanced analytics capabilities

• Identify and evaluate emerging technologies for competitive advantage

• Foster innovation across IT and business operations

Cybersecurity & Risk Management

• Oversee enterprise cybersecurity strategy in partnership with security leadership

• Ensure protection of systems, networks, and sensitive data

• Establish governance frameworks for risk, compliance, and data protection

• Ensure compliance with regulatory standards (HIPAA, SOC 2, ISO 27001, etc.)

• Lead incident response planning and security resilience initiatives

IT Operations & Infrastructure

• Oversee IT infrastructure, cloud environments, networks, and enterprise systems

• Ensure high availability, reliability, and performance of technology services

• Manage IT service delivery, support operations, and help desk functions

• Drive continuous improvement in IT operations and service management (ITIL)

• Optimize IT cost structure and infrastructure efficiency

Data, Analytics & Enterprise Systems

• Oversee data strategy, governance, and enterprise analytics platforms

• Ensure data integrity, accessibility, and security across the organization

• Enable data-driven decision-making through dashboards and BI tools

• Manage enterprise systems (ERP, EHR, CRM, HRIS, etc.)

• Support advanced analytics and AI/ML initiatives

Leadership & Team Development

• Lead and develop IT leadership teams including Directors, Managers, and Engineers

• Build a high-performing, scalable IT organization

• Drive talent acquisition, retention, and succession planning

• Foster a culture of accountability, innovation, and technical excellence

• Provide mentorship and leadership development across IT functions

Executive Collaboration & Business Alignment

• Partner with CEO, COO, CFO, and other executives on technology strategy

• Translate business requirements into scalable technology solutions

• Represent IT in executive leadership and board-level discussions

• Support cross-functional initiatives across clinical, financial, and operational teams

• Ensure technology enables business performance and growth

Governance, Compliance & Vendor Management

• Oversee IT governance frameworks and policy development

• Manage vendor relationships, contracts, and strategic partnerships

• Ensure compliance with industry regulations and audit requirements

• Conduct technology risk assessments and mitigation planning

• Maintain documentation and governance standards across IT systems

Business Continuity & Incident Management

• Lead disaster recovery and business continuity planning for IT systems

• Oversee incident response for system outages or cybersecurity events

• Ensure rapid restoration of services during disruptions

• Maintain resilience of mission-critical systems

• Coordinate crisis response with executive leadership teams

Qualifications

Required

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field

• Master’s degree (MBA, MSIT, or related) strongly preferred

• 12+ years of progressive IT leadership experience

• 5+ years in senior executive roles (CIO, CTO, VP IT, or equivalent)

• Strong background in enterprise IT systems, infrastructure, and architecture

• Experience leading large-scale digital transformation initiatives

• Deep knowledge of cybersecurity, cloud computing, and enterprise systems

• Strong executive communication and leadership skills

• Must currently reside in one of the approved locations listed above

Preferred (Nice-to-Have)

• Experience in healthcare, enterprise, or highly regulated industries

• Strong background in cloud migration and modernization programs

• Experience with ERP systems (SAP, Oracle, Workday, etc.)

• Familiarity with data engineering, analytics, and AI/ML platforms

• Experience managing global or multi-site IT organizations

• Strong vendor management and IT procurement experience

• Background in ITIL, COBIT, or other governance frameworks

• Experience presenting to boards and executive committees

Key Performance Indicators (KPIs)

IT Performance & Reliability

• System uptime and availability

• Incident response time (MTTR/MTTD)

• Infrastructure performance and stability metrics

• Reduction in system outages and disruptions

Digital Transformation

• Progress of modernization and cloud migration initiatives

• Adoption rate of new technologies and platforms

• Automation and efficiency improvements

• Delivery of digital transformation milestones

Security & Compliance

• Number and severity of security incidents

• Compliance audit results and findings

• Risk mitigation effectiveness

• Data protection and governance adherence

Operational Efficiency

• IT cost optimization and budget adherence

• Service desk performance and resolution times

• Vendor performance and contract efficiency

• Resource utilization across IT functions

Leadership & Organizational Impact

• IT team performance and retention

• Leadership development and succession planning

• Stakeholder satisfaction across business units

• Cross-functional collaboration effectiveness

Reporting To

• Chief Executive Officer (CEO)

• Chief Operating Officer (COO)

• Board of Directors (in some organizations)

• Executive Technology or Strategy Committee

Employment Type & Work Setup

• Full-Time

• On-site / Hybrid executive leadership role

• Occasional travel for executive meetings, vendor engagements, and site oversight

• Participation in board and executive strategy sessions

• On-call availability for critical IT incidents or outages

Work Environment & Conditions

• Executive-level enterprise technology environment

• High-impact role shaping organizational digital strategy and infrastructure

• Collaboration with C-suite executives, clinical, and operational leadership teams

• Fast-paced, transformation-driven environment

• Strong focus on reliability, security, scalability, and innovation

• Opportunity to lead enterprise-wide technology modernization and digital transformation