Chief Executive Officer - Franchise

Leap Brands

  • Dallas, TX
  • 30+ days ago

    Highlights

    This leader will be responsible for overall company performance, operational excellence, brand development, franchisee success, and the execution of a strategic roadmap that supports aggressive, sustainable growth across multiple markets. Oversee franchise development pipelines and ensure new franchisees are qualified, trained, and supported for long-term success.

    Numbers & Facts

    LocationDallas, TX

    Description

    About the Role

    We are seeking an experienced, growth-minded Chief Executive Officer to lead a franchise organization through its next phase of expansion. The ideal candidate is a strategic operator who knows how to scale systems, strengthen franchisee performance, elevate brand standards, and build a culture that drives long-term enterprise value.

    This leader will be responsible for overall company performance, operational excellence, brand development, franchisee success, and the execution of a strategic roadmap that supports aggressive, sustainable growth across multiple markets.

    Key Responsibilities

    Strategic Leadership & Vision

    • Define and deliver the long-term vision for the brand, ensuring alignment across the organization.

    • Lead strategic planning, market expansion, and enterprise-wide initiatives that drive growth and profitability.

    • Partner closely with the Board to set priorities, establish KPIs, and evaluate business opportunities.

    Franchise System Growth & Performance

    • Lead national and regional growth strategies, including unit expansion, franchise sales, and new market entry.

    • Oversee franchise development pipelines and ensure new franchisees are qualified, trained, and supported for long-term success.

    • Strengthen franchisee relationships, fostering trust, transparency, and accountability.

    Operational Excellence

    • Build and optimize operational systems that support consistent execution across all units.

    • Drive continuous improvement around training, guest experience, quality, and brand standards.

    • Ensure supply chain, technology, and support structures scale alongside unit growth.

    Brand Development & Marketing

    • Oversee brand positioning, marketing strategy, and consumer engagement initiatives.

    • Ensure consistent brand messaging across all owned and franchised locations.

    • Partner with marketing and product teams to drive customer acquisition, retention, and overall brand loyalty.

    Financial Management

    • Own full P and L responsibility for the franchise system.

    • Manage budgeting, forecasting, and financial planning with discipline and rigor.

    • Improve unit-level economics and enterprise profitability through smarter systems, cost controls, and revenue initiatives.

    Team Leadership & Culture

    • Build, lead, and develop a talented leadership team capable of executing a high-growth strategy.

    • Create a culture of accountability, performance, transparency, and collaboration.

    • Ensure the organization attracts, retains, and develops top industry talent.

    Innovation & Growth Initiatives

    • Identify new revenue streams, product opportunities, and partnerships that enhance the brand’s value proposition.

    • Champion technology, training, and infrastructure improvements that strengthen the franchise system.

    • Evaluate M and A opportunities where applicable.

    Qualifications

    • 12+ years of executive leadership experience, ideally within franchising, retail, consumer services, or food and beverage.

    • Proven track record leading multi-unit or franchise operations at scale.

    • Strong financial acumen, with full P and L leadership and a history of driving profitable growth.

    • Exceptional operator with deep understanding of franchisee relations and performance improvement.

    • Experience scaling teams, opening new markets, or leading system-wide transformations.

    • Clear communicator with strong decision-making, strategic thinking, and leadership presence.

    • Ability to thrive in a dynamic, fast-growing, high-accountability environment.

    What Success Looks Like

    • A stronger, more scalable franchise system built on operational discipline and brand consistency.

    • Improved franchisee performance and satisfaction.

    • Accelerated unit growth and market expansion.

    • A culture of excellence, clarity, and execution.

    • Enhanced enterprise value and a thriving brand ready for its next phase of growth.

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