Leisure Sports Management
Job Description
CHIEF ENGINEER
MISSION
To ensure the club and hotel is well-maintained, and efficiently and safely operated. Objective is to meet or exceed all Leisure Sports and IHRSA standards for facility/equipment repair, preventive maintenance, safety and emergency preparedness, while adhering to approved budgets for payroll, utilities, supplies and equipment. Ensure that all departments understand and embrace the Facility Walkthrough standards; create facility-wide awareness of the importance of safety to the overall success of the company.
REPORTS TO
VP / GM
SUPERVISES
Engineers
PRIMARY FUNCTIONS
- Maintain a working facility (includes every area of the club & hotel - interior and exterior - and all equipment and systems)
- Direct report hiring, supervision, training and development
- Ensure all LSI Human Resources policies and employment practices are followed in all supervised departments
- Meet budget for engineering operating costs: labor, supplies, R&M expenses, utilities
- Ensure all standards for quality, repair and maintenance are met
- Provide property-wide departmental training on maintenance Walkthrough and Core Value Quick Check standards and the basis for inspection ratings
- Ensure the safety of the building and all occupants; conduct regular testing of safety systems (sprinklers, extinguishers, alarms, etc.)
- Administer the club''''s IIPP Safety Program and Emergency Preparedness Program
- Ensure all codes/requirements of Health and Fire Departments, as well as those of OSHA and liability insurer, are met
- Develop and ensure the use of engineering checklists
- Manage all facility service contracts and vendor relationships, with Accounting
- Work with Accounting to ensure club is taking advantage of volume pricing on supply and equipment orders by using Marriott preferred vendors
- Develop and administer property-wide preventive maintenance program; maintain records of equipment purchase dates, warranty information, and maintenance/repair work completed
- Ensure the maintenance of proper inventories for the engineering operation I
- Recommend equipment purchases/replacements/major repairs
- Perform annual budget preparation for supervised departments
- Assist General Manager in administering the annual capital expense budget and capital expense project scheduling I
- Handle and resolve all member and guest issues and concerns relating to repairs and maintenance I
- Review incident reports for property issues !
- Ensure all required equipment permits are current and valid
- Maintain a working relationship with Director of Engineering in other LSI locations to co-develop systems and operations
- Other responsibilities as assigned by the VP / GM
DRIVERS of SUCCESS
- Maintenance & Equipment Operational Knowledge
- Service Obsession (+ ability to instill them in others)
- Basic Knowledge of Plumbing, HVAC, Electrical, Telephone, Pool Systems
- Organization Skills; Ability to Multi-Task
- Communication Skills
- Initiative and Leadership
- Hiring, Training and Coaching Skills
- Eye for and Attention to Detail
PERFORMANCE MEASUREMENT
- Service Excellence Walkthrough Scores
- Core Value Quick Check Scores
- Quality Assurance Review Scores
- Preventive Maintenance Program + Checklist Implementation
- Engineering P&L''''s versus Budget
- Risk/Loss Control Reports
- Health/Fire Department and OSHA Inspections
- Member Retention and Satisfaction; Member Survey Scores
- Staff Retention and Successful Performance
- Staff Satisfaction (Upward Feedback, Associate Survey Scores)
- Project Completion (Accuracy and Timeliness)
ESSENTIAL PHYSICAL REQUIREMENTS
Qualified candidates, with or without reasonable accommodations, must be able to:
- Write, speak, read, hear and see
- Perform general housekeeping work
- Walking, kneeling, bending
- Lift and carry up to 50 lbs.
- Climb stairs and ladders
- Set-up and take-down and rearrange equipment
- Drive a car or van
- Work with chemicals and other potentially hazardous materials
- Type and operate a computer