Chief Architect, Office of the CTO, US Commercial Industries

Overview

In Microsofts Sales Organization, our U.S. Commercial Industries (USCI) organization partners with some of the nations most influential commercial customers, combining deep industry expertise with the power of Microsofts cloud, AI, and technology solutions to help organizations accelerate digital transformation and achieve meaningful business outcomes.

We are seeking a visionary Chief Architect for the Office of the USCI CTO to serve as a senior technical and strategic leader responsible for shaping enterprise-wide architecture, accelerating AI-powered transformation, and driving the evolution of outcome-based solutions across industry operating units. This leader will champion co-engineering, co-innovation, and AI transformation capabilities, partnering closely with customers and stakeholders to solve complex business challenges, accelerate digital transformation, and scale AI adoption. Combining deep technical expertise with executive-level business acumen, the Chief Architect will influence technology and business decisions across organizational boundaries, align strategic investments to business priorities, and help define the future of how we innovate, co-create, and deliver measurable customer and business outcomes.

As a trusted advisor, the Chief Architect identifies emerging opportunities, uncovers gaps across products and business functions, and leverages AI-powered insights to inform decision making. The role partners closely with engineering, product, sales, customer success, and executive leadership teams to design scalable architectures, define technical strategy, and deliver integrated solutions that create measurable customer and business impact.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Strategic Influence & Leadership

• Partner with operating unit leaders to define and embed co-engineering and co-innovation models that align with customer outcomes.

• Champion complex delivery and AI transformation initiatives that empower customer engineering teams to deliver scalable, repeatable, and impactful solutions.

• Serve as a thought leader and change agent, influencing cross-functional stakeholders to adopt modern engineering and AI practices.

• Partner with industry operating unit leadership to establish and build proven industry capabilities to accelerate customer outcomes and innovation

• Customer Engineering Innovation

• Lead the design and deployment of reusable engineering frameworks, toolkits, and accelerators that enable co-development with customers.

• Drive the integration of AI capabilities into customer success engagements, ensuring alignment with business value and ethical AI principles.

• Foster a culture of experimentation, agility, and continuous learning within customer engineering teams.

• Operational Excellence

• Establish governance, metrics, and best practices to measure the impact of co-engineering and co-innovation on customer outcomes.

• Collaborate with product, industry advisors, consulting, and account teams to ensure feedback loops and innovation cycles are tightly integrated.

• Scale successful models within the operating units through playbooks, communities of practice, and enablement programs by aligning with operating unit leadership, industry advisors, consulting, and account teams

• Talent Development & Culture

• Build and mentor a high-performing team of customer engineers and AI specialists.

• Promote diversity, inclusion, and psychological safety to unlock creativity and innovation.

• Inspire teams to embrace a growth mindset and customer-obsessed culture.

• Other

• Embody our Culture and Values

Qualifications

Required Qualifications

• Bachelors Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 3+ years of experience managing cross-functional and/or cross-team projects.

Preferred Qualifications

• Bachelors Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 8+ years of experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
• 7+ years of experience building strong stakeholder partnerships and driving cross-functional collaboration to influence outcomes, align priorities, and ensure successful program delivery.
• 7+ years of experience leading complex technical programs or projects, managing dependencies, milestones, and product lifecycle activities while leveraging AI and automation to improve execution and efficiency.
• 7+ years of experience applying customer-focused, data-driven decision making to identify needs, develop innovative solutions, and drive business growth, operational excellence, and measurable outcomes.
• 7+ years of experience leveraging technical expertise, Microsoft technologies, AI, and productivity tools to deliver scalable solutions, optimize workflows, and balance innovation with responsible and compliant use of technology.

Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.