Chief Administrative Officer (CAO) | Monsey, NY · $100,000–$130,000
About the Role: A healthcare company in Monsey is hiring a Chief Administrative Officer to build and scale the administrative backbone of the entire business. Reporting directly to the COO, the CAO drives operational discipline across support functions, holds the organization to healthcare compliance standards, and converts business objectives into infrastructure and measurable outcomes. This is a hands-on leadership seat built for an operator who turns chaos into process.
Key Responsibilities
Own Operations & Compliance
- Oversee administrative operations supporting revenue cycle management, including credentialing, onboarding, compliance, IT systems, and internal workflows
- Maintain processes across billing, collections, and IDR support functions to ensure consistency, speed, and accuracy
- Implement performance tracking across teams, including KPIs for claim submission timelines, collection rates, denial resolution, and IDR outcomes
- Ensure full compliance with healthcare regulations including HIPAA and No Surprises Act requirements
- Establish internal audit and quality assurance programs to maintain billing accuracy and compliance standards
Systems, Vendors, and Capacity
- Partner with the COO on capacity planning, staffing models, and resource allocation based on client volume and growth projections
- Oversee vendor relationships including clearinghouses, billing platforms, and third-party service providers
- Lead system optimization initiatives across practice management systems, reporting tools, and workflow automation
Budgets, Onboarding, and Team Building
- Support financial oversight by managing administrative budgets, cost controls, and operational efficiency initiatives
- Drive onboarding and implementation processes for new clients, ensuring smooth transition and minimal disruption to revenue flow
- Build and mentor administrative and operational teams, creating a high-accountability, performance-driven culture
Interested? Send your resume to: Mendy@bhirednyc.com