Chickies & Petes Busser/Runner - Part Time

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Promptly welcomes all guests and ensure they receive responsive, professional, and gracious service at all times. Anticipate the guests' needs and respond appropriately with a sense of urgency to maintain a productive working relationship with all guests and deliver necessary items.
• Effectively communicate with management, chefs, and culinary staff in order to fulfill and address any issues or needs requested by guests and or other team members.
• Clears tables after guests leave, promptly cleans table tops/seating area and takes tableware to the dish room.
• Assist servers in pre-bus and busing tables. Pre-bussing including clearing, wiping tabletops, chairs & booths, and setting tables.
• Help set up to go/pick up area and help deliver to go orders to host desk to be picked up by guests.
• Refills beverages as necessary.
• Set and reset tables and side stations before, during and after service periods.
• Deliver food orders to tables.
• Ensures all machines are cleaned properly.
• Fold/roll napkins when needed and keeps silverware polished.
• Resets tables in a timely and efficient manner.
• Participate in Pre-Shift meetings and learn new menu items.
• Assist the kitchen in expediting the service process in order to maintain the flow of service.
• Maintain general cleanliness in dining room during service periods.
• Responsible for taking, compiling and delivering and putting away warehouse orders.
• Assist Manager on duty in leading outlet and be an extension of management when one is not present.
• Assist the department in implementing new strategies, policies and procedures.
• Help provide clear communication and direction keeping team members informed and educated on current department and company initiatives.
• Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures.
• Promptly correct and help other team members with technical issues and support staff on POS. Ensure team members are following all points of service.
• Ensure the outlet and surrounding areas meet department standards and are suitable for guest use. This includes managing all opening, daily, and closing procedures.
• Help maintain safe and healthy work environment by following organization standards and sanitation regulations.
• Execute training programs for new and existing team members with outlet manager and training and technology manager
• Help the manager with inventory and order sheet. Implement and track side work.
• Communicate on any menu modifications and POS errors
• Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of and ability to identify menu products.
• Must be able to work in a team environment.
• Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines.
• Knowledge of the dish room, including separating silverware, dishes & glassware appropriately
• Candidate must be able to communicate in English, both in written and oral form.
• Ability of simple reading, math, writing and task completion skills is required.
• Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

EDUCATION and/or EXPERIENCE

• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Must have completed introductory period as a GSR restaurant busser/runner.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly standing, walking, and frequently reaching overhead, bending over, kneeling, and balancing during the duration of their shift.
• Must be able to push/pull and lift/carry 50lbs or less frequently.
• The team member will constantly have repetitive use of both hands and occasional light and firm/strong grasping motions.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed indoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.
• The noise level in the work environment is usually moderate.
• Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.