Leadership Opportunity – Team Leader & Director Development Path
Chick-fil-A West Buda | Full-Time | $21–$36+ per hour
Are you a values-driven leader who loves developing people, creating excellence, and building a culture others want to follow? At Chick-fil-A West Buda, we’re hiring leaders with the potential to step into both Team Leader and Director-level responsibilities as we grow and scale our business.
This role is ideal for someone who:
- Leads by example and sets the tone for others
- Has a servant’s heart and passion for developing people
- Thrives in a fast-paced, team-focused environment
- Wants to grow into senior leadership with intentional coaching and support
If you’re ready to influence, lead, and grow with us, this role offers a direct path into Director opportunities. All external leadership applicants begin as a Team Leader and work their way through our leadership development plan as detailed here: https://www.canva.com/design/DAGuFqyN_aA/Tq4_6OO5NhUZVNzNAdNsjQ/edit?utm_content=DAGuFqyN_aA&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton (copy and paste into URL).
Who We’re Looking For
Leaders who consistently embody our core values, embrace the Chick-fil-A culture, and create a positive impact everywhere they go. Our leadership team:
- Supports senior leadership in daily operations
- Coaches and develops team members
- Drives Operational Excellence and our Recipe for Service
- Holds others accountable with care and clarity
- Leads with urgency, initiative, humility, and strong character (alignment to our 3H and WE-GET-IT leadership values)
Depending on experience, performance, and availability, candidates may start as a Team Leader with a growth track into Director-level leadership.
Team Leader Responsibilities Include:
- Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
- Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
- Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
- Ensures that workstations are clean at all times.
- Ensures that cashiers follow cash handling procedures at all times.
- Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
- Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
- Perform any of the tasks above as needed throughout shift.
- Addresses guest issues that may arise; consults with management regarding complex issues.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Communicates employee performance and policy/procedure violations to management for appropriate handling.
- Strictly adheres to all Company policies and procedures.
- Excellent written and verbal communication
Key Responsibilities
- Lead and coach team members to deliver outstanding guest experiences
- Support restaurant operations with a focus on accuracy, quality, and speed of service
- Uphold standards in food safety, cleanliness, and presentation
- Address guest concerns with empathy and professionalism
- Reinforce accountability on procedures, policies, and cash handling
- Foster teamwork, engagement, and respectful working relationships
- Communicate performance concerns and celebrate wins
- Model Servant Leadership and create an environment others want to follow
- Perform any of the tasks above alongside the team as needed
Qualifications
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Strong people skills and a desire to serve others
- Strong commitment to superior customer service
- Excellent communication (written & verbal)
- Ability to coach, train, and influence team members
- Reliable transportation
- Availability: 40+ hours/week (Full-time position), fully open Fridays, Saturdays, and at least 2 other weekdays (Director level is fully open availability)
- Ability to work days, nights, and weekends as needed
- Prior leadership experience (shift lead, crew lead, supervisor, assistant manager, etc.) preferred but not required
- Minimum age: 18
- Minimum 2-year commitment
- Decision-making, time-management, and organizational skills
Compensation
- Team Leader starting pay: $21/hour
- Leadership pay range (Team Leader through Director): $21–$36+ per hour
- Compensation depends on scope of responsibility, leadership capability, and growth trajectory.
- Please note that external leadership applicants begin at Team Leader pay of $21 and progress through our 360 Development Process
Benefits
- Competitive pay & leadership growth opportunities
- Paid time off
- Health, dental, vision, & life insurance
- 401(k)
- Profit sharing
- Referral program
- Closed Sundays
- Scholarship opportunities
- Professional development & mentorship from Senior Leaders and the Operator
- A fun, fast-paced work environment where you can positively impact others
About Chick-fil-A West Buda
We believe in doing things the right way—serving fresh, high-quality food and investing deeply in our people. Each restaurant is independently owned and operated, and our team members are the heart of our success. From hand-breaded chicken to fresh produce and scratch-made lemonade, excellence is our standard.
Ready to Lead and Grow with Us?
If you’re passionate about people, excellence, and leadership—and want the opportunity to grow into a Director role—we’d love to hear from you.
Apply today and take the next step in your leadership journey at Chick-fil-A Buda.
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Day shift
- Night shift
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Referral program
- Profit sharing
- Other
- 401(k)