Social Media & Local Marketing Specialist

Chick-fil-A Cypress Ranch | Lutz, FL

Full-Time | On-Site | $18.00 – $20.00 / hour+ Great Benefits

Why You’ll Love Working With Us

At Chick-fil-A Cypress Ranch, we’re more than a restaurant—we’re a community hub focused on care, hospitality, and excellence. We’re looking for a creative, energetic Social Media Specialist to be the storyteller of our brand.

If you love creating eye-catching content, engaging with our community, and bringing the Chick-fil-A experience to life online and in our restaurant, we want you on our team!

What We Offer (Benefits & Perks)

• Competitive Pay: $18.00 – $20.00 / hour (based on experience)
• Health & Wellness: Comprehensive Health, Dental, and Vision Insurance
• Financial Growth: 401(k) with company match
• Education Support: Scholarship opportunities up to $2,500/year
• Free / Discounted Meals: Enjoy your Chick-fil-A favorites on every shift!
• Career Development: Hands-on leadership growth and mentorship from Operator & Leadership team
• Closed on Sundays: No regular Sunday shifts serving guests (Note: Occasional attendance required for quarterly team meetings and deep cleanings)
• Positive Culture: A fun, fast-paced, and supportive team environment

What You’ll Do (Key Responsibilities)

• Be the Brand Storyteller: Plan, capture, and post authentic photo and video content for Instagram and Facebook.
• Drive Local Engagement: Build strong relationships with local businesses, schools, and community groups through fun partnerships, Spirit Nights, and local events.
• Bring Campaigns to Life: Promote seasonal menu launches, family nights, and in-store activations using pre-approved creative assets and custom content.
• Design & Create: Use Canva (or Photoshop) to design engaging graphics, flyers, and digital announcements aligned with Chick-fil-A Brand Standards.
• Connect with Our Guests: Respond promptly and warmly to comments, messages, and guest feedback across our social channels.
• Track Your Success: Monitor post performance, engagement, coupon redemptions, and campaign ROI to help us grow.
• Stay Connected to Operations: Spend time in daily restaurant operations to capture authentic behind-the-scenes content and stay connected with our team and guests.

What We’re Looking For

• Chick-fil-A Experience: Minimum 1 year of operational experience at a Chick-fil-A restaurant (required).
• Creative Skills: Experience managing social media accounts and proficiency with Canva (Photoshop is a bonus!).
• Analytical Mindset: Familiarity with basic social media insights and tracking success metrics.
• Strong Communicator: Excellent written and verbal communication skills with a positive, hospitality-minded tone.
• Flexibility: Availability to work Monday–Saturday with flexible hours (including occasional evenings/weekends for events, and quarterly Sunday meetings/cleanings).
• High School Diploma or equivalent.

Ready to Tell Our Story?

If you’re passionate about marketing, photography/videography, and serving the Lutz community, we want to hear from you!

Apply Today and take the next step in your career with Chick-fil-A Cypress Ranch!

Work schedule

• Weekend availability
• Monday to Friday