Chick-fil-A Northlake Parkway - Leadership

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Full-time Part-time High school degree $15.00 - 17.00 per hour

A Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servants heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Leaders two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Leaders lead by example and set the tone that others will follow. This position would start as a Team Member so that you can learn the basics of the job and understand the flow of the positions you will be tasked with leading. Training for this can be multiple months long, depending on how adaptable you are and motivated to get through the training and build influence with the team.

Position Type: Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning from an experienced Owner/Operator and Restaurant Leaders
• Growth and development that is intentional to help you reach your goals both personally and professionally
• Be a part of a team that cares about community and each other
• Scholarship opportunities
• Competitive pay

Leadership Responsibilities:

• Participating operationally in day-to-day activities in fast paced Restaurant
• Offer immediate and respectful response to Guests needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly and encouraging team player
• Open and/or close, lead shifts, key holder
• Count cashier tills and finalize day

Excellent in communication, both spoken and written

Qualifications and Requirements:

• Smile and be friendly
• Create and Maintain Eye Contact
• Speak with a Friendly Tone
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast paced environment
• Strong people skills with a desire to serve
• Strong commitment to superior customer service
• Ability to manage Team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as a shift lead, crew lead, supervisor, team lead, restaurant management (either as a manager or asst. manager) is not required but is preferred

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Work schedule

• Weekend availability
• Day shift
• Night shift
• Holidays
• Monday to Friday
• 8 hour shift
• 10 hour shift

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• 401(k)
• 401(k) matching
• Employee discount

Chick-fil-A - Northlake Parkway 8411 Northlake Commons Blvd, Charlotte, NC, 28216

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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operators restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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