Chick-fil-A - Back of House Team Lead
Are you passionate about leading a team in a fast-paced, fun, and loving environment? Do you thrive in a dynamic and enthusiastic workplace?
Join Chick-fil-A and be part of a team where teamwork and leadership development are at the core.
As a Back of House Team Lead, you will have the opportunity to work in a positive, people-focused setting. You will learn valuable skills, enjoy a flexible schedule, and be part of a community that values your contribution.
Job Perks:
Skills You Will Learn:
Expectations Include:
Work flexible work schedules to support the restaurant’s operations and guest demands.
• Available to work a minimum of 30+ hours per week.
• Ability to open and close the restaurant while performing safe and secure audits.
• Hold self and team members accountable to the restaurant dress code, break and lunch meal periods, and discounts policies.
• Maintain a positive working relationship and treat all team members with respect while providing them
with direction and feedback.
• Lead, follow-up, and participate in daily/weekly/monthly/quarterly cleaning checklists.
• Ensure that team members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Be a Food Safety Ambassador in your work center and on your team lead on duty shifts.
• Participate in Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks while immediately
correcting identified issues.
• Ensure that Team Members work at a pace to maintain the restaurant’s established speed of service
guidelines.
• Addresses guest issues that may arise using the HEARD model, consult with your respective director
regarding complex issues.
• Be receptive and accountable to feedback and coaching from your respective Director
Support the Catering Coordinator by facilitating the sequence of food preparation to ensure an on-time
delivery to the guest.
• Ensure regular deep cleaning maintenance /boil-outs are completed for designated kitchen equipment.
• Lead and support a LEAN kitchen model through the reduction/elimination of product waste.
• Create and maintain a clean and safe working environment by ensuring kitchen cleaning checklists are
completed immediately following day-part transitions.
• Partner with prep team member to ensure accurate weights and measures are utilized for all recipe items.
• Forecast daily prep items while ensuring to monitor/record prep waste on Saturday evening.
• Complete designated truck orders and submit credits weekly. (If applicable)
• Train, execute and follow-up on AHA system performance and metrics.
• Oversee the daily operations of the kitchen and provide direction to the kitchen team.
Location: Columbiana Centre 100 Columbiana Cir, Columbia, SC 29212, USA
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.