Chick-fil-A Brookside
Shift Manager, Full-Time
Salary $16-20
Description Shift Manager Job Description
Role Summary:
The Shift leader is responsible for proper execution of all operations. The SL has a strong shift awareness and ability to make sound adjustments to ensure Team Members are providing genuine hospitality, great tasting food, fast and accurate service, all in a clean and safe environment.
Job Description:
· Ensures overall satisfaction, order accuracy, speed of service, cleanliness, productivity, and quality of product are kept in accordance with organization goals
· Monitors daily responsibilities to appropriate team members and follows up to ensure tasks are completed
· Holds team members accountable to all Chick-Fil-A standards, policies and procedures; ensures fair disciplinary action
· Verifies safety protocols are followed when closing the restaurant
· Learn to create Shift Set-Ups by positioning Team Members according to their strengths and abilities. Demonstrate a flexible mindset when changes need to be made. Take Team Member requests into consideration and respond appropriately and fairly.
· Oversee the maintained success of Front Counter and Drive-Thru Operations throughout the day.
· Ensure Food Safety Requirements are met in all positions, tasks, and assignments.
· Set an example for Team members by Practicing open, honest, and direct communication.
· Oversee Cash Management and Flow throughout the day, including closing shifts and counting drawers.
· Lead Team Members through Closing
· Assists with leadership development of junior team members
Job Type:
· Full-Time
· Hourly $
Benefits:
· Free Employee Meal & Beverages while on shift
· 25% off duty discount
· CFA college scholarship program available
· 401k, with company match
· Affordable Health Insurance options
· Paid Vacation
Schedule:
· 30+ hours week average (full time)
· Approximately 95% schedule operationally in the business; 5% administrative responsibilities
· Available to work 5:30AM. to 10:00 p.m, Monday through Saturday
· Never work a Sunday Again
MINIMUM QUALIFICATIONS:
Specific Experience:
· Age Requirement: 18+
· Required: Proficient in cash handling
· Preferred: Management/ Supervisory Experience of 10 or more employees
· Required: Excellent People and Communication Skills
· Required: Team Player
· Preferred: Restaurant Management Experience of 6+ months
· Recommended: High School Degree or equivalent
· Required: Valid Tulsa County Food Handler Permit
Business
· Demonstrate an ability to anticipate and fulfill the needs of the restaurant on an hour-to-hour basis.
· Successfully motivate and encourage the team through the shift.
· Learn to adapt to changes in a way that matches Chick-fil-A brand standards and serves both guests and the business.
· Model a respectful, professional attitude for all Team Members
Personal
· Understand that Team Members, Senior Team Members, and Team Leaders look to you for instruction. Set an example and maintain that example. Demonstrate excellent self-management and learn to encourage the productivity of others.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.