| Location | Lowell, Massachusetts (Remote) |
| Website | sutherlandbreezy.com/careers |
Company:
Sutherland Breezy (Remote-First HR & Staffing Provider)
Pay:
$40 $45 per hour + Weekly pay + Performance bonuses
Location:
Remote (USA)
About the Role:
We are hiring professional and friendly Chat Support Specialists to remotely assist U.S. customers via online messaging no phone calls required. Youll help answer questions, resolve account issues, and provide a positive experience with every interaction.
Key Responsibilities:
Respond to customer inquiries via live chat & email
Provide accurate account support and updates
Escalate issues when needed using internal tools
Maintain service quality and data accuracy
Deliver friendly, fast, and professional support
Requirements:
Strong English typing & communication skills
High-speed internet and remote workspace
Basic computer navigation skills
Willingness to learn and follow procedures
No experience required paid training provided
(Call center or customer service experience is a plus)
Benefits & Perks:
$40-$45/hr + weekly pay + performance bonuses
100% Remote Work company-provided tools & software
Comprehensive medical, dental & vision insurance
401(k) retirement plan with company match
Paid Time Off + flexible scheduling options
Tuition assistance & continuing education support
Ongoing mentorship, paid training & coaching
Reward & incentive programs for top performers
Career-growth path: QA, Trainer, Supervisor roles
Inclusive culture where your voice matters
Work Hours:
Full-time (4045 hours/week)
Multiple shifts available across U.S. time zones (weekend/evening availability is a plus).
How to Apply:
Submit your resume and a short message explaining why youre interested via:
careers@sutherlandbreezy.com
or apply directly on our website: www.sutherlandbreezy.com/careers
Sutherland Breezy is an equal-opportunity employer.