Chat Support Specialist Remote Work From Home

Sutherlandbreezy

  • Lowell, Massachusetts
  • 30+ days ago
  • Remote
  • $40–$45 Per Hour

Highlights

Work Hours: • Full-time (4045 hours/week)• Multiple shifts available across U.S. time zones (weekend/evening availability is a plus). About the Role: We are hiring professional and friendly Chat Support Specialists to remotely assist U.S. customers via online messaging no phone calls required.

Numbers & Facts

LocationLowell, Massachusetts (
Remote
)
Salary$40–$45 Per Hour

Description

Company: Sutherland Breezy (Remote-First HR & Staffing Provider)

Pay:$40 $45 per hour + Weekly pay + Performance bonuses

Location: Remote (USA)

About the Role: We are hiring professional and friendly Chat Support Specialists to remotely assist U.S. customers via online messaging no phone calls required. Youll help answer questions, resolve account issues, and provide a positive experience with every interaction.

Key Responsibilities:

  • Respond to customer inquiries via live chat & email

  • Provide accurate account support and updates

  • Escalate issues when needed using internal tools

  • Maintain service quality and data accuracy

  • Deliver friendly, fast, and professional support

Requirements:

  • Strong English typing & communication skills

  • High-speed internet and remote workspace

  • Basic computer navigation skills

  • Willingness to learn and follow procedures

  • No experience required paid training provided

  • (Call center or customer service experience is a plus)

Benefits & Perks:

  • $40-$45/hr + weekly pay + performance bonuses

  • 100% Remote Work company-provided tools & software

  • Comprehensive medical, dental & vision insurance

  • 401(k) retirement plan with company match

  • Paid Time Off + flexible scheduling options

  • Tuition assistance & continuing education support

  • Ongoing mentorship, paid training & coaching

  • Reward & incentive programs for top performers

  • Career-growth path: QA, Trainer, Supervisor roles

  • Inclusive culture where your voice matters

• Work Hours:• Full-time (4045 hours/week)• Multiple shifts available across U.S. time zones (weekend/evening availability is a plus).

• How to Apply:• Submit your resume and a short message explaining why youre interested via:careers@sutherlandbreezy.com• or apply directly on our website: www.sutherlandbreezy.com/careers

Sutherland Breezy is an equal-opportunity employer.

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