Highlights
857684, No, 5770, 2337, 1, 0.0, 0.0, 23-Jul-2026, Chart Swap Representative, Full-Time, Chart Swap Representative, Remote, Louisville, TN, QUALIFICATIONS / EXPERIENCE: High school diploma or equivalent required. JOB DESCRIPTION OVERVIEW: The Chart Swap Department is responsible for processing attorney requests, (LOA's), for billing records, affidavits, subpoenas, and balance verifications.
Numbers & Facts
| Location | Knoxville, TN |
| Industry | Healthcare Services |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1979 |
Description
857684, No, 5770, 2337, 1, 0.0, 0.0, 23-Jul-2026, Chart Swap Representative, Full-Time, Chart Swap Representative, Remote, Louisville, TN,
QUALIFICATIONS / EXPERIENCE:
- High school diploma or equivalent required
- Six months previous experience working with insurance in an office or hospital environment.
- Computer proficient
- Excellent MS Word and MS Outlook skills
- Strong written communication skills
- Ability to multitask
- Solid proofreading skills (ability to spot errors in information provided by law firms versus what is in our billing system)
- Ability to focus and complete assignments with minimal supervision
- This position requires an active Notary Public Commission. The company will cover all notary-related fees and will assist the employee in obtaining or renewing the commission.
SUPERVISORY RESPONSIBILITIES:
- None
- JOB DESCRIPTION OVERVIEW:
The Chart Swap Department is responsible for processing attorney requests, (LOA's), for billing records, affidavits, subpoenas, and balance verifications. The department will contact the attorney or legal assistant by comment in Chart Swap if additional information is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Review all requests for HIPAA compliance and discrepancies prior to processing.
- Check in the AthenaIDX and MedFM (Mediserv legacy billing program) systems to verify patient.
- Process subpoenas and shipment pending daily; other requests will be processed by date received/requested.
- Create affidavits in MS Word from a provided template, sign and notarize printed documents with 100 percent accuracy.
- Succinctly and clearly communicate issues to law firms when corrections are required to process a ChartSwap request.
- Perform all other duties and assignments as requested.
About Company
TeamHealth was founded in 1979 with a vision of developing the best teams of healthcare professionals. With the relentless pursuit to advance patient care through strong leadership, innovation and teamwork, we're proud to say that 33 years later we have made great strides towards our goals.
The impressive growth of TeamHealth should come as no surprise to hospitals and clinicians aware of our reputation for efficiency and commitment to excellence and collaboration.
Originally founded to provide emergency department administrative and staffing services, TeamHealth is one of the nation's largest providers of hospital-based clinical outsourcing in multiple departments, including Anesthesia, Hospital Medicine, in addition to Emergency Medicine. Although we are a national organization, our operating philosophy is essentially the same as when we started. TeamHealth is committed to a patient-centric model of healthcare delivery with hospitals, physician groups and TeamHealth working collaboratively to deliver compassionate, effective, efficient and safe patient care.