Change Analyst

We are seeking a Change Analyst for a 12+ month contract position based in Memphis, Tennessee. In this role, you will support technology, process, and business change initiatives within an IT organization, developing and executing comprehensive change enablement strategies and stakeholder engagement plans.

Responsibilities

• Develop and execute end-to-end change enablement and change management plans using established frameworks such as Prosci, Kotter, or hybrid approaches
• Assess technology change impacts by engaging multiple project and product stakeholders independently
• Create knowledge base articles, technical documentation, and support resources using Confluence or comparable documentation tools
• Develop audience-targeted communications and training materials for self-service, virtual, and instructor-led learning formats

Qualifications

• Required
• Experience working within an IT organization supporting technology, process, or business change initiatives
• Experience developing and executing end-to-end change enablement or change management plans using a framework such as Prosci, Kotter, a similar framework, or a hybrid approach
• Ability to work independently and engage multiple project or product stakeholders to assess technology change impacts
• Experience creating knowledge base articles, technical documentation, or similar support resources using Confluence or a comparable documentation tool
• Experience creating audience-targeted communications and training for self-service, virtual, and/or instructor-led learning