Certified Technician

OVERVIEW: The Certified Marine Technician is responsible for the repair and overhaul of boats, machinery and trailers.

TECHNICAL QUALIFICATIONS:

• Completion of Factory Technician Certification
• Certified in generator repairs, air conditioning, electronics and electrical repairs
• Familiar with the factory warranty process
• Basic safety training including boat handling and trailering
• Examines boat and effectively communicates the nature and extent of damage or malfunction with the service advisor

KEY TASKS:

• Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators/air conditioning systems.

• Perform mechanical repair work such as:

• Remove and repair engine, transom or outdrive

• Disassemble unit and inspect parts for wear

• Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems

• Rebuild parts such as engine cylinder blocks

• Rewire ignition system, lights and instrument panel

• Install and repair accessories such as radios and marine electronics

• Operate a hydraulic jack or hoist as needed.

• Advise shop management and insurance adjusters as to necessary repairs.

• Complete repair work utilizing service scheduler and SSO's within the established timeframe

• Ensure all warranty work is completed according to manufacture's and MarineMax guidelines

• Safely operate MarineMax and customer vessels during diagnostic water testing operations

• Maintain MarineMax tools in good condition and according to guidelines

• Maintain and keep current with all certifications

• Other duties as assigned

KEY RESULT AREAS:

• Internal/external customer satisfaction/FANS
• Timely and accurate completion of work
• Maintain 100% productivity
• Maintain minimum number of comebacks