Description
Reports To: Nurse Manager
Employee Status: Non- Exempt (Regarding Overtime)
Position Summary: Under general supervision, but in line with established PC&HC policies and Procedures perform clinical tasks to keep the practitioners and providers flow of patients running smoothly.
Essential Functions
- Represent PC&HC to patients/visitors in a caring, courteous, and professional manner.
- Provide prompt, efficient and accurate patient care.
- Prepare exam room for use and sterilizes equipment and supplies.
- Conduct daily health center room clean-up
- Escort patients to exam room determining chief complaint and pertinent history.
- Take and record vital signs, record various results (height, weight, vision, hearing, B/P urinalysis, glucometer check, pregnancy test, etc) with re-assessment of abnormalities.
- Assist provider with procedures and patient care.
- Perform EKG, venipuncture, suture removal, breathing treatment, immunizations, audiometry test, etc.
- Call prescriptions into pharmacy.
- Provide patient education as warranted communicating laboratory and diagnostic testing results by phone and mail.
- Utilize eclinical software for patient records.
- Triage calls for provider to include determining emergencies, identifying symptoms, using discretion for work in appointments and refilling routine prescriptions after reviewing medical chart.
- Contact patients, as necessary, on next day's schedule for pre-visit planning.
- Perform responsibilities in line with Patient Centered Medical Home, including, but not limited to, pre-visit planning and "huddles" with Care Team.
- Perform laboratory tests of minimal to moderate complexity, including completion of lab requisitions per computer and paper.
- Schedules external imaging for patients.
- Complete Prior Authorizations (PA's) for provider as requested.
- Assure all lab specimens have been picked up at day end.
- Ensure the infection control standards and OSHA standards are followed and hazardous waste is properly disposed.
- Improve the patient experience and health care processes and help assure the provision of high quality health care, as well as an ongoing process of performance improvement.
- Complete all required paperwork.
- Plan and organize work load to maintain efficient patient operations in the Health Center.
- Maintain a strong patient focus while working collaboratively within the teams multiple demands and patient needs.
- Keep work area and patient rooms clean and free of clutter.
- Treat all patient information confidentially and in accordance with established guidelines.
Marginal Functions
- Assist other nurses as needed due to schedule overload or fill-in for absenteeism, including at other PC&HC locations.
- Perform all other duties as required or assigned.
Requirements
Requirements
- Must be 18 years of age or older.
- Must have a High School diploma or equivalent.
- Medical Assisting Certification or Registration preferred. Training from a Medical Assisting program or licensed nursing aide will suffice in lieu of Certification or registry.
- Must maintain a CPR Certification
- Knowledge of medical terminology.
- Must be able to lift 30 pounds/ walk and/or stand for up to ten-hour shifts-bend or stoop throughout shift
- Must have computer skills
- Must follow all HIPAA and OSHA requirements.
- Must be supportive of our mission in order to provide healthcare to the underinsured and uninsured.