Case Management, Clinical Support, Communication Skills, Community Health, Customer Relations, Customer Support/Service, Discharge Plans, Documentation, Endocrinology, Healthcare, Healthcare Providers, High School Diploma, Home Care, Interpersonal Skills, Legal, Medical Record System, Medications, Mentoring, Microsoft Office, Multilingual, Nursing Home, Plan Meetings, Primary Care, Psychiatry and Mental Health, Set Goals, Social Networking, Spanish Language, Team Lead/Manager, Team Player, Telehealth, Training/Teaching, Treatment Plan, Urgent Care, Utilization Management
Overview:
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.
Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.
Job Summary:
The Certified Recovery Peer Advocate (CRPA) uses lived experience with substance use disorder and recovery to engage, inspire, and support individuals in treatment and recovery. This role is central to our Article 32 program, providing non-clinical peer mentorship, building recovery capital, and facilitating community linkages that promote sustained engagement and long-term wellness.
Responsibilities:
Peer Engagement & Support
Interact with clients as a peer, sharing lived experience appropriately to build rapport, reduce stigma, and model recovery
Provide non-clinical crisis support, especially after hospitalization, incarceration, or relapse episodes
Assist clients in identifying personal recovery goals and areas where they need support
Help clients carry out tasks defined in their individual treatment plans and actively participate in treatment planning meetings
Community & Recovery Linkage
Organize and facilitate self-help groups (e.g., SMART Recovery, NA/AA) and peer-led activities within the program
Connect clients to community-based recovery supports, housing assistance, employment services, and social resources consistent with treatment and discharge plans
Teach self-help techniques, group process skills, and facilitate establishment of peer, natural, and social support networks
Documentation & Compliance
Maintain accurate, detailed, and thorough documentation of all billable and non-billable peer support activities in the electronic health record
Ensure all documentation complies with HIPAA, OASAS Article 32 regulations, and Medicaid billing requirements
Participate in utilization review, peer review activities, and case consultation meetings as needed
Professional Development & Collaboration
Attend and participate in clinical team meetings, trainings, supervision, and continuing education to maintain CRPA certification
Collaborate with counselors, medical providers, case managers, and administrative staff to coordinate holistic, person-centered care
Educate program participants about recovery pathways, harm reduction, medication-assisted treatment (MAT), and relapse prevention strategies
Qualifications:
NYS OASAS Certified Recovery Peer Advocate (CRPA) credential required
High school diploma or GED
> 3 months related volunteer or work experience
25 hours of supervision by qualified supervisory staff
Experience & Skills
- Lived experience with substance use disorder and demonstrated sustained recovery (minimum 1 year)
- Strong interpersonal, communication, and active listening skills
- Ability to maintain professional boundaries while sharing lived experience
- Proficiency with electronic health records and Microsoft Office Suite
Bilingual (Spanish)
Preferred Qualifications
- Prior experience working in addiction treatment, harm reduction, or community health settings
- Knowledge of Bronx community resources (housing, employment, legal services, social supports)
- Experience facilitating peer-led groups or self-help meetings
- Familiarity with trauma-informed care, motivational interviewing, and recovery-oriented systems of care
$45,000–$50,000/year (based on experience and certification level)
Equal Opportunity Employer:
Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.
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Essen Medical Associates