Certified Nursing Assistant (Community Services Aide III), Grade 18

Montgomery County, Maryland

  • Rockville, MD
  • 7 days ago
  • $64,104–$91,003 Per Year

Highlights

Please provide details of your customer service experience working with Older Adults and people with disabilities with knowledge of family dynamics, human development, and crisis intervention through a crisis service such as adult protective services; ability to establish and maintain effective working relationships with clients of a wide variety of socioeconomic levels and cultural backgrounds. Do you have customer service experience working with Older Adults and people with disabilities with knowledge of family dynamics, human development, and crisis intervention through a crisis service such as adult protective services; ability to establish and maintain effective working relationships with clients of a wide variety of socioeconomic levels and cultural backgrounds?.

Numbers & Facts

LocationRockville, MD
Salary$64,104–$91,003 Per Year

Description

Certified Nursing Assistant (Community Services Aide III), Grade 18

Salary

$64,104.00 - $101,124.00 Annually

Location

401 Hungerford Dr Rockville MD 20850 USA

Job Type

Permanent

Job Number

2026-00520

Department

Department of Health and Human Services

Division

HHS 60 Aging & Disability Services Division

Opening Date

10/08/2026

Closing Date

10/15/2026 11:59 PM Eastern

FLSA

Non-Exempt

  • Description
  • Benefits
  • Questions

About the Position

Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $64,104 to $91,003, based on the candidate's qualifications and experience.

WHO WE ARE

Montgomery County is located adjacent to Washington, D.C., and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.

The Department of Health and Human Services is responsible for delivery of the County's public health and human services that meets the needs of our community's most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With over 2,000 employees, the Department of Health and Human Services is the largest County Department.

As a department, we believe the health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods, and healthy food. HHS provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.

WHO WE ARE LOOKING FOR

Aging and Disability Home Care program is seeking a dynamic, dedicated and professional Certified Nursing Assistant to provide hands-on, personal care and personal hygiene assistance to disabled adults, frail elderly, mentally, chronically, and terminally ill and intellectually disabled adults, aged 18 and over.

These clients are seen in the community in their homes. The employee will need to be able to facilitate a safety plan with clients in crisis situations. The employee should be able to work well in a multi-disciplinary team. The employee in the position must have reliable transportation and be able to work well independently. The Home Care team provides care to complex clients in a highly therapeutic and supportive manner, helping vulnerable individuals maintain independence in the least restrictive setting. The employee will be part of a supportive and supervised setting, gaining a high level of support from supervisors and co-workers.

What Youll Be Doing

This position is a supportive service for the Adult Protective Services (APS) and Social Services To Adults (SSTA) programs, providing hands on personal care assistance, as well as supportive therapeutic services. Goals of the program are promotion of a safe environment, providing long term maintenance care, and to promote independence, activity, proper diet, and social contact.

Duties include:

  • Provision of hands-on assistance with personal hygiene
  • Follows a case manager-driven goal/care plan that includes, but is not limited to, therapeutic services, personal care, light housekeeping, laundry, and transportation
  • Helps clients set and reach realistic goals for improving ability to safely care for self, children, or dependent adults
  • Collaborate with case managers to develop, monitor, and modify clients' treatment plans
  • Provides positive and appropriate role modeling behaviors
  • Provides and assists clients with information about available resources and assists them in making use of these supports that may help change conditions or behavior.
  • Works with clients, caretakers, and social workers to help clients overcome obstacles related to emergency preparedness

This is a position that will work in the community. The selected candidate will travel throughout the County to perform job duties and transport necessary supplies and equipment. Position will require prolong standing, walking, and lifting up to 35 pounds.

Limited telework may be an option at times to complete administrative tasks, but it is NOT a guarantee that it will continue or be available indefinitely due to changes that may occur in County operations, services, or needs.

The selected candidate will be required to successfully complete a pre-employment background check, medical exam and drug screening.

Minimum Qualifications

Experience: Three (3) years of experience providing delivery of social, health and/or public assistance services.

Education: Completion of high school or High School Certificate of completion recognized in the State of Maryland

Equivalency: An equivalent combination of education and experience may be substituted.

Drivers License Required: Possession and maintenance at all times of a valid State of Maryland driver's license is required.

Licensure: Possession and maintenance at all times of a current Maryland Certified Nursing Assistant (CNA) certification.

Note: There will be no substitutions for this section.

Preferred Criteria, Interview Preferences

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevance of training, and experience in the following areas:

  • Experience working as a licensed Certified Nursing Assistant (CNA).
  • Customer service experience working with Older Adults and people with disabilities with knowledge of family dynamics, human development, and crisis intervention through a crisis service such as adult protective services; ability to establish and maintain effective working relationships with clients of a wide variety of socioeconomic levels and cultural backgrounds.
  • Experience communicating information clearly and effectively preparing and documenting client notes in addition to statistical summary reports on paper or electronically.
  • Experience working in multi-disciplinary teams such as nurse, social workers, and experts from other health related fields.
  • Bilingual language proficiency

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicants responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the Countys "Public Employees" (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits

01

Do you possess and currently maintain a VALID drivers license from your state of residence?

  • Yes
  • No

02

Do you have a high school diploma or GED?

  • Yes
  • No

03

Do you have an associates degree in public health, nursing, social work, or a related field?

  • Yes
  • No

04

Do you have a bachelors or higher level degree in public health, nursing, social work, or a related field?

  • Yes
  • No

05

How many years of experience do you have providing delivery of social, health and/or public assistance services?

  • No Experience
  • 1 Year Experience
  • 2 Years Experience
  • 3 Years Experience
  • 4 Years Experience
  • 5 or more Years Experience

06

Please provide details of your experience providing delivery of social, health and/or public assistance services. Also include the positions listed on your resume where you performed these duties.

07

Do you currently possess multilingual skills to include oral communication, reading comprehension and interpreting skills in any of the following languages? Please select from the list below.

  • Amharic
  • Chinese
  • French
  • Korean
  • Spanish
  • Vietnamese
  • American Sign Language
  • N/A

08

Do you currently possess an active Certified Nursing Assistant (CNA) license issued by the State of Maryland?

  • Yes
  • No

09

Please provide your CNA license number and expiration date.

10

How many years of experience do you have working as a licensed Certified Nursing Assistant (CNA)?

  • No Experience
  • 1 Year Experience
  • 2 Years Experience
  • 3 Years Experience
  • 4 Years Experience
  • 5 or More Years Experience

11

Do you have customer service experience working with Older Adults and people with disabilities with knowledge of family dynamics, human development, and crisis intervention through a crisis service such as adult protective services; ability to establish and maintain effective working relationships with clients of a wide variety of socioeconomic levels and cultural backgrounds?

  • Yes
  • No

12

Please provide details of your customer service experience working with Older Adults and people with disabilities with knowledge of family dynamics, human development, and crisis intervention through a crisis service such as adult protective services; ability to establish and maintain effective working relationships with clients of a wide variety of socioeconomic levels and cultural backgrounds. Also include the positions listed on your resume where you performed these duties.

13

Do you have experience communicating information clearly and effectively preparing and documenting client notes in addition to statistical summary reports on paper or electronically?

  • Yes
  • No

14

Please provide details of your experience communicating information clearly and effectively preparing and documenting client notes in addition to statistical summary reports on paper or electronically. Also include the positions listed on your resume where you performed these duties.

15

Do you have experience working in multi-disciplinary teams such as nurse, social workers, and experts from other health related fields?

  • Yes
  • No

16

Please provide details of your experience working in multi-disciplinary teams such as nurse, social workers, and experts from other health related fields. Also include the positions listed on your resume where you performed these duties.

Required Question

Employer Montgomery County (MD)

Address 101 Monroe Street

7th Floor

Rockville, Maryland, 20850

Phone 240-777-5000

Website https://www.montgomerycountymd.gov/ohr

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