Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.
With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and thoughtful, patient-centric care to the greater metro-Detroit community.
Essential Duties and Responsibilities:
Greet and escort patients to examination rooms; take detailed medical history
Take and enter into medical record patients’ vital signs; alert physician or nurse of any abnormalities
Perform testing and/or sample collection including blood draws, electrocardiograms, injections, cultures, biopsies, urinalyses, etc.; ensure all collected samples are properly labeled and transported in a timely fashion
Assist physician with medical procedures
Follow-up/track receipt of results from tests and procedures ordered by the physician
Check encounter forms, diagnostic laboratory forms and physician orders on patients’ records for accuracy and completeness
Maintain a safe and clean environment; clean equipment and examination rooms according to established procedures
Retrieve and deliver paperwork or supplies and distribute forms, etc. to other departments
Maintain various logs including maintenance, inventory and biopsy
Perform clerical duties including photocopying, data entry, faxing, e-mailing, ordering supplies, establishing and following up on appointment scheduling and maintaining and retrieving patient records
Perform reception duties including answering telephones and taking and relaying messages
Establish and maintain productive working relationships with people inside and outside the department and/or practice
Education, Licensure/Certification, and Training:
High School Diploma or GED required
Graduate of an accredited Medical Assistant program
Certification as a Medical Assistant (level I preferred, level II required)
CPR Certification
3-5 years’ experience in ambulatory care preferred
Skills and Abilities:
Patient care skills
Ability to operate accurately a variety of medical equipment including blood pressure monitors, autoclaves, glucometers, thermometers, syringes/needles, scales, EKG, ultrasound, centrifuges, stethoscopes
Good written and verbal communication skills to convey and receive information effectively (face-to-face, telephone and electronic)
Good analytical and judgment skills
Ability to use computer software programs and systems
Ability to maintain confidentiality regarding patients, personnel and/or financial data
Excellent organizational skills to work independently, prioritize, handle multiple tasks and manage time
Safety Requirements:
Compliance with Department Health and Safety policies and procedures
Working Conditions/Schedule:
40-hour work week, hours and days to be determined by the business needs of the department. Additional Hours may be required
Wayne Health is an EEO/AA/Veteran/Disability Employer