Description:
JOB SUMMARY
The Certified Medical Assistant with CST is a multi-skilled healthcare professional who works collaboratively with physicians and clinical staff to provide high-quality patient care. CMAs and CSTs perform both administrative and clinical duties to support efficient, cost-effective care, optimize patient outcomes, and improve overall quality of life.
RESPONSIBILITIES
- Assist patients by providing information, services, and support.
- Maintain medical supply inventory and ensure proper maintenance of medical equipment.
- Verify patient information, record medical history, and confirm reason for visit.
- Prepare patients for examinations by taking vital signs, weight, and preliminary tests, report findings to provider.
- Support office procedures to save physician time and improve workflow.
- Protect patient confidentiality by securing records, completing diagnostic and procedure coding accurately.
- Counsel patients by communicating physician orders and instructions regarding procedures or surgeries.
- Schedule surgeries by coordinating with surgical centers, confirming patient times, and preparing charts and consent forms.
- Maintain a safe, compliant, and healthy work environment in accordance with standards and regulations.
- Keep supplies ready by completing inventory, ordering, and verifying receipt of stock.
- Ensure proper operation of equipment by following instructions, performing preventive maintenance, troubleshooting issues, and arranging repairs as needed.
- Stay current with professional knowledge by participating in educational opportunities and reading professional publications.
- Adhere to professional standards, clinic policies, and federal, state, and local requirements.
- Support practice growth and reputation by taking ownership of new responsibilities and exploring opportunities to improve services.
- Perform clinical duties within scope—including tasks designated for CMA, RMA, CST, LPN, or RN roles as applicable—as well as other clinical functions delegated and supervised by the physician.
- Clean, sanitize and sterilize surgical instruments
- Assist with all in-office procedures.
CHARACTERISTICS
- High energy level and strong interpersonal skills
- Tactful, empathetic, and sensitive to patient needs
- Excellent telephone etiquette
- Uses discretion, sound judgment, and maintains confidentiality
- Establishes credibility with physicians, staff, and patients
- Organized, resourceful, able to multitask, and takes initiative
- Focused on quality improvement and cost-efficient care
- Team player with a positive attitude
- Professional appearance and demeanor
Requirements:
QUALIFICATIONS
- Graduation from an accredited Medical Assisting program or Certified Surgical Technician program
- Current Medical Assisting Certification with no restrictions or current Certified Surgical Technician Certification
- Current Basic Life Support (BLS) certification
- Knowledge of infection control, sterile technique, and clinic-based health and safety precautions
- Ability to use and apply medical terminology accurately
- Understanding of general clinical principles, methodologies, and outcome measures
- Strong communication skills with patients and external parties in a courteous and professional manner
PHYSICAL REQUIREMENTS
- Sitting: Occasionally
- Standing: Frequently
- Walking: Frequently
- Carrying/Lifting: Occasionally (up to 35 pounds)
- Stooping/Kneeling: Frequently
- Other: N/A
PI58af9858bdf7-37456-40956478